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Customer Service Representative

2 months ago

Philadelphia, Pennsylvania, United States WHIZZ Full time
Job Overview

Position: Customer Service Representative/Receptionist

Location: On-site

WHIZZ is a prominent provider of cutting-edge transportation solutions tailored for delivery personnel. We are in search of a dedicated and customer-oriented Customer Service Representative/Receptionist to enhance our operations. In this role, you will be instrumental in delivering outstanding customer support and ensuring efficient front desk management.

Key Responsibilities:

  • Greet and welcome visitors with professionalism and warmth
  • Handle incoming calls with courtesy and direct them appropriately
  • Maintain an organized and tidy front desk area
  • Assist clients with inquiries, offering timely and accurate information
  • Manage incoming and outgoing correspondence, including mail and packages
  • Coordinate appointments and meetings effectively
  • Provide administrative support to various departments as required

Qualifications:

  • Previous experience in a customer service or receptionist capacity
  • Exceptional verbal and written communication skills
  • Strong organizational skills and ability to multitask
  • Proficiency in Microsoft Office applications
  • Capability to thrive in a dynamic work environment
  • Professional demeanor and courteous attitude
  • Availability for full-time on-site work

Benefits:

We offer a range of perks to enhance your work experience:

  • Paid Time Off: Enjoy vacation, sick leave, and public holidays.
  • Training Opportunities: We support your professional growth.
  • Commute Assistance: Benefit from cost-effective travel solutions.
  • 401(k) Retirement Plan: Secure your financial future.
  • Performance-Based Bonuses: Receive additional rewards for your contributions.
  • Flexible 8-hour Shifts: Achieve a healthy work-life balance.

Take the next step in your career with WHIZZ and contribute to our mission of excellence.