Customer Service Representative

2 weeks ago


Philadelphia, Pennsylvania, United States WHIZZ Full time
Job Overview

Position: Customer Service Representative/Receptionist

Location: On-site

WHIZZ is a prominent provider of innovative transportation solutions tailored for delivery riders. We are in search of a dedicated and customer-oriented Customer Service Representative/Receptionist to enhance our operations. In this role, you will be pivotal in delivering outstanding customer service and ensuring efficient front desk management.

Key Responsibilities:

  • Professionally welcome and assist visitors with a friendly demeanor.
  • Handle incoming phone calls with professionalism and direct them appropriately.
  • Maintain an organized and tidy front desk area.
  • Provide accurate information to customers addressing their inquiries.
  • Manage incoming and outgoing correspondence, including mail and packages.
  • Coordinate and schedule appointments and meetings effectively.
  • Assist various departments with administrative duties as required.

Qualifications:

  • Previous experience in a customer service or receptionist capacity.
  • Exceptional verbal and written communication skills.
  • Strong organizational skills and the ability to multitask.
  • Proficiency in Microsoft Office Suite.
  • Capability to thrive in a fast-paced work environment.
  • Professional and courteous attitude.
  • Willingness to work full-time on-site.

Benefits:

We offer a range of perks to support our employees:

  • Paid Time Off: Enjoy vacation, sick leave, and public holidays.
  • Training Opportunities: We invest in your professional growth.
  • Commute Assistance: We provide support for your daily travel.
  • 401(k) Retirement Plan: Secure your financial future.
  • Performance-Based Bonuses: Receive additional rewards for your exceptional contributions.
  • Flexible 8-hour Shifts: Achieve a healthy work-life balance.

Are you ready to advance your career with WHIZZ? We look forward to your application.



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