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Customer Service Representative

2 months ago


Philadelphia, Pennsylvania, United States Myrepublicbank Full time

**Job Summary**

Myrepublicbank is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our banking team, you will be responsible for delivering exceptional customer service and providing a positive experience for our clients.

**Key Responsibilities:**

  • Deliver fantastic customer service and resolve customer complaints in a timely and professional manner.
  • Conduct routine banking transactions, including deposits, withdrawals, and transfers.
  • Become a banking product expert and advise customers on financial products and services that meet their needs.
  • Learn and perform other operational duties within the store, including cash handling and processing.
  • Develop strong relationships with customers and colleagues to drive business growth and customer satisfaction.

**Requirements:**

  • High School diploma or equivalent required.
  • Prior customer service or cash handling experience preferred but not required.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Basic computer skills and ability to learn new software applications.
  • Accuracy and attention to detail, with the ability to prioritize tasks and manage multiple responsibilities.

**What We Offer:**

  • Competitive pay and benefits package.
  • Flexible scheduling and opportunities for career growth and development.
  • A dynamic and supportive work environment with a team of experienced professionals.