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Customer Service Representative

2 months ago

Philadelphia, Pennsylvania, United States Chris Giunta - State Farm Agent Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying opportunities to grow our business.

Responsibilities:

  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions that meet their needs.
  • Business Development: Identify opportunities to grow our business through the sale of insurance products and services.
  • Team Collaboration: Work closely with our team to achieve sales goals and provide exceptional customer service.

Requirements:

  • Excellent Communication Skills: Possess strong verbal and written communication skills, with the ability to effectively communicate with customers and team members.
  • Customer Focus: Demonstrate a strong customer-centric approach, with a focus on providing exceptional service and building strong relationships.
  • Business Acumen: Possess a basic understanding of business principles and practices, with the ability to apply this knowledge to drive business growth.
  • Technical Skills: Proficient in using computer software and systems to manage customer interactions and sales data.

About Our Agency:

Our agency is a dynamic and growth-oriented organization that is committed to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We offer a competitive compensation package, including hourly pay and commission/bonus opportunities, as well as a fun and challenging work environment.

Compensation: $40,000 - $60,000 per year