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Customer Service Representative

2 months ago

Philadelphia, Pennsylvania, United States P&CP Academy Full time
Job Overview

We are seeking a highly motivated and customer-focused Insurance Sales Professional to join our team at P&CP Academy. As an Insurance Representative, you will be the primary point of contact for customers seeking insurance coverage.

Key Responsibilities:

  • Understand customers' insurance needs and provide expert guidance on available options
  • Cross-sell and upsell insurance services to meet customers' evolving needs
  • Handle policy-related tasks and deliver exceptional customer service
  • Identify and address customer needs and concerns in a timely and professional manner

Requirements:

  • Excellent customer service skills and a proven track record of success in a customer-facing role
  • Strong problem-solving abilities and a goal-oriented mindset
  • 3-5 years of customer service experience and a willingness to obtain required licensure

Benefits:

  • Access to exclusive study materials and reimbursement of exam fees
  • Live training sessions and interview preparation to support your career growth
  • A competitive base salary of $41,000/year with uncapped commission opportunities

Work Schedule:

  • Monday-Friday 9AM - 5PM, with potential Saturday hours from 9AM-1PM