Technical Training Content Developer Sr

Position Description:

We're looking for those individuals-the creative thinkers and innovation seekers-who are content with nothing short of changing the world. Discover the endless opportunities within the Medical College of Wisconsin (MCW) and be inspired by the work we can do together to improve health, and make a positive, daily impact in our communities. In the role of Technical Training Content Developer Sr you will be working in Organizational Development.

All remote work must be performed within one of the MCW registered payroll states, which currently includes: WI, AZ, FL, IL, IN, MD, MI, MN, MO, NC, TN,TX, and UT.

Purpose

Function as a technical training specialist and instructional designer for our Learning Management System (LMS). The Technical Training Content Developer plans, designs, develops, and maintains engaging and effective education, training, and continuous learning for our enterprise system end users, including all faculty, staff and APPs. Act as a resource for trainers as well as learners and end users across MCW. Requires collaboration with subject matter experts (SMEs) and other stakeholders to ensure content is accurate and up to date.

Primary Functions

Planning for cut-over training to Workday for our end-users; design, delivery, and recommending a sustainability plan after Workday implementation.

• Training Program Design: Lead the development and implementation comprehensive training programs for cut-over training for Workday as well as for after implementation that address the needs of the organization and enhance employee skills.
• Content Development: Create engaging and effective learning materials including:
• Virtual training: e-learning modules, video tutorials, help guides
• Facilitated instructor-led training: Trainee materials and trainer guides.
• Job aids: manuals, pdf guides, and video demonstrations.
  • Collaboration: Work closely with Workday implementation project workstream leads to identify training needs and develop solutions that support business goals and design learning with measurable outcomes
  • Facilitation: Deliver advanced training sessions, workshops, and seminars, both in-person and virtually, ensuring an engaging and effective learning experience.
  • LMS Management: Administer and maintain the LMS, including user account management, course uploads, system configuration, and troubleshooting.
  • Content Management: Oversee the upload, testing, and updating of e-learning content, ensuring that courses are functioning correctly and meeting organizational standards.
  • Reporting and Analytics: Generate and analyze reports on user engagement, course completion, and other key metrics to provide insights and recommendations for improvement.
  • Integration: Work with IT and other departments to integrate the LMS with other systems and platforms, ensuring seamless data flow and functionality.
  • Continuous Improvement: Stay current with LMS updates, upgrades, and new features, and implement them as necessary to improve system performance, and stay current with industry trends and best practices in learning and development and apply this knowledge to improve our training programs.
  • Organize and conduct learning programs, including awareness and knowledge building, skills development continuous improvement and leadership, and professional development
  • Utilize judgment and experience to adapt classes to learner needs
  • Configure and deploy learning delivery and management tools
  • Measure and monitor effectiveness of learning programs and recommend changes to increase program effectiveness
  • Evaluate and assess input from learners and devise follow-up learning to meet individual and team needs
  • Provide regular data and reports on learning programs and outcomes.
  • Technical Support: Provide technical support to users, including resolving issues related to access, navigation, and course functionality.
  • Other duties as assigned

Knowledge - Skills - Abilities

Knowledge: Adult learning principles and instructional design models

Skills: Experience with popular learning management system platforms (preferably Workday). Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate). Excellent organization, project management, presentation, communication and facilitation skills. Creative problem solving and attention to detail. Familiarity with SCORM standards

Abilities: E-learning creation, data analysis to measure training effectiveness. Working independently and as part of a larger team. Explaining technical concepts to non-technical users. Identifying stakeholder needs, creating, communicating, and executing a plan and meeting those needs.

#LI-AV1

Preferred Schedule:

Monday - Friday 8:00-5:00

Position Requirements:

Specifications

Appropriate experience may be substituted for education on an equivalent basis

Minimum Required Education: Master's Degree in Education (e.g., instructional design, curriculum and instruction, cognition and learning, adult learning, information science)

Minimum Required Experience: 6 years

Preferred Experience: 4 years progressive training experience building virtual and facilitated training content for ERP applications. Experience with ERPs such as Workday, PeopleSoft, or Oracle Cloud ERP, Learning Management Systems, MS Teams, Adobe Presenter, or similar application, digital content development, survey tools (Ex Qualtrics, Survey Monkey)

Field: Organizational Development eEducation, Human Resources, Management, or aligned field

Why MCW?

• Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
• 403B Retirement Package
• Competitive Vacation and Paid Holidays offered
• Tuition Reimbursement
• Paid Parental Leave
• Pet Insurance
• On campus Fitness Facility, offering onsite classes.
• Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.

For a full list of positions see:

For a brief overview of our benefits see:

Eastern Wisconsin is a vibrant, diverse metropolitan area. MCW is intent on attracting, developing, and retaining a diverse workforce and faculty body that reflects the community we serve. We value diversity of backgrounds, experience, thought, and perspectives to advance excellence in science and medicine. MCW is a welcoming campus community with a strong culture of collaboration, partnership, and engagement with our surrounding community.For more information, please visit our institutional website at .

MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination

The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

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EEO/AA – Minorities/Females/Vets/Disability

The Medical College of Wisconsin is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, veteran status, disability or sexual orientation.

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