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Training Coordinator

4 months ago

Owings Mills, Maryland, United States TEKsystems Full time

Description:

Project Details:

We are looking to revamp 3-4 key critical curriculums that are key to the operations of the business. Some of these curriculums are already built and need to be revised and others need to be completely redone OR Created. They are looking to hire a Training coordinator to help facilitate a lot of these activities to ensure successful training classes.

1. Operations Training / Onboarding Training

Customer Service Advocates

Claims Processors

2. FEP Bridge technology

3. Claims Systems (FACETS)

Role: Training Coordinator

PURPOSE

Coordinates activities and/or supports the work of a learning and development team such as tracking training classes, assists with course preparation and close-out tasks, managing logistics and other support as needed. Assists with end to end tasks related to implementations, business readiness and communications associated with training.

ESSENTIAL FUNCTIONS


• Performs administrative activities involved in Learning and Development including training enrollment, run training reports, materials production, and room set-up.


• Organizes all logistics for Learning and Development such as space scheduling, class material ordering, shipping, etc.


• Supports the development of reporting metrics to measure training effectiveness across the organization.


• Manages student enrollment and tracking information.


• Assists with managing content on learning repository such as SharePoint.


• Assists in the management of the Learning Management System.


• Assists with managing team inbox responding to requests and questions.


• Assists with the communication activities associated with training.

QUALIFICATIONS

Education Level: Bachelor's Degree

Education Details: Education Details: Business or related field

Experience: 1 year project related experience

Knowledge, Skills and Abilities (KSAs) Proficiency

Advanced ability to recognize, analyze, and solve a variety of problems.

Advanced ability to analyze, organize, and prioritize work while meeting multiple deadlines.

Proficient in Microsoft Office applications.

Advanced and effective written and interpersonal communication skills.

Basic knowledge of Learning Management Systems (LMS)

Skills:

Project coordination, Administration, Project management

Top Skills Details:

Project coordination,Administration

Additional Skills & Qualifications:

Excellent communication skills.

Must be attentive to detail, highly-organized, and able to multi-task.

Experience Level:

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.