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Senior Manager-Strategic Partnerships
3 months ago
You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Strategic Partnerships manages the most significant enterprise relationships across American Express, with a mission to build differentiated partnerships that unlock the potential of American Express' strategic relationships to drive growth and innovation. The team is responsible for defining a multi-year partnership strategy, supporting key negotiations and projects, and driving new business opportunities globally with our largest Blue Box partners. It exists to deliver against three core objectives: (1) foster and maintain external senior level relationships to drive partner strategies, (2) lead the partner strategy that maximizes value to customers and the enterprise, and (3) bring the best of Amex to drive growth and innovation.
This Senior Manager will report to the Director, Strategic Partnerships, and work closely with the Vice President & GM, Strategic Partnerships, to drive strategic enterprise goals within the context of the PayPal and Google relationships. Success in this role will require developing deep knowledge of the role these companies play in the digital economy, an ability to drive collaboration across various business units internally to achieve partnership outcomes, and comfort working in white space as we look to create new sources of value for our joint customers.
This is an excellent opportunity for a self-motivated individual who is interested in developing general management and business development skill sets and working with some of the world's leading companies in an environment where innovation and new thinking is highly valued and encouraged.
Key Responsibilities:
Manage the successful day to day operation of the partnerships including initiative tracking, facilitating regular partner communications and scorecard delivery.Develop a deep understanding of our Partner's business model, strategy and priorities as well as their existing relationships with Amex and use this knowledge to identify new revenue and share driving opportunities for the partnership.Support the development of new growth opportunities from conception through ideation, business case development and execution.Develop deep and broad relationships across internally and with the external partners to support the successful operation and performance of the partnership.Build excellent relationships with a range of stakeholders across Amex who are critical to the success of the partnerships and work closely with them to meet business objectives and drive value to Card Members (including US Consumer, GMNS, Digital Labs, AET, and GCS).Drive analysis and documentation to support executive level decision making and presentations.Part of team serving as central point of contact to evaluate go forward business opportunities and support partner needs of PayPal and Google.Key Qualifications:Experience working with partners to identify win/win opportunities and drive growth.Experience driving complex strategic projects with many stakeholders. Strategic thinking skills to analyze and develop solutions for complex issues.Strong financial and analytical acumen; ability to translate data into insight.Strong project management skills and attention to detail. Natural collaborator and excellent influencer who enjoys working with and through others to drive the success of a team. Excellent communication skills including written and verbal communication. Able to take complex ideas and materials and synthesize for executive audience. Ability to excel in a highly dynamic, fast-paced and ambiguous space. Highly proactive and comfortable acting with autonomy.Partner manager experience strongly preferred; background in merchant services and digital payments / digital advertising a plus. Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
