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Psychological Support Coordinator

2 months ago

Houston, Texas, United States KBR Full time

Title:

Psychological Support Coordinator

Belong. Connect. Grow. with KBR

Around here, we define the future.

We are a company of innovators, thinkers, creators, explorers, volunteers, and dreamers. But we all share one goal: to improve the world responsibly and safely.

The purpose of this position is to support the Behavioral Health & Performance (BHP) group at NASA's Johnson Space Center, as part of the work completed by KBR's Flight and Medical Operations Department. The BHP team develops and implements support resources to assist ISS astronauts and their families to successfully complete long-duration spaceflight missions. To this end, the incumbent will be responsible for assisting with pre-flight preparation and training, and in-flight support services. The position will work with multiple internal Space Medicine and other JSC organizations to coordinate services requested during a space mission. The incumbent may also be required to assist with services related to the Behavioral Medicine activities for ISS, exploration and commercial crew planning, spaceflight analogs and other tasks required to support next generation spaceflight operations.

Essential Duties and Responsibilities:

• Provide technical support for applied BHP projects and services within the Flight and Medical Operations Department, specifically related to implementing crew and family support for International Space Station.

• Assist ISS astronauts and their families prepare for, and conduct, their ISS missions by implementing a wide range of psychological support services.

• Assist the BHP's psychological support team provide in-flight resources for ISS crewmembers and their families.

• Assist providing post-flight support services for crewmembers returning from their ISS mission, and their families, as needed.

• Provide crew and family support, as required, outside of the regular work hours, such as evenings, weekends and holidays. In support of this work, incumbent will be scheduled in an "on-call" rotation with other Psychological Support Coordinators.

• Coordinate as needed with the BHP's Family Support Office within the Astronaut Office to facilitate implementing psychological support services related to launches, landing or other pre-flight and in-flight activities.

• Assist providing flight certification and processing for hardware flown for on-orbit resources, as needed

• Perform administrative duties associated with these projects, such as tracking logistical issues, developing and maintaining schedules, organizing meetings systems and subject matter experts, gathering information, coordinating ISS crew and family support activities with international partners, reviewing requirements or other documentation, maintaining records, and developing and maintaining requirement documents.

• Integration with NASA customers, mission managers, flight surgeons, flight controllers, and a multidisciplinary team of personnel to effectively plan and execute psychological support services.

• Contribute, as needed, to developing operations requirements for NASA's future spaceflight exploration and commercial crew missions.

• Assist with other tasks as needed to ensure successful execution of BHP's deliverables for the NASA customer.

• Provide weekly status reports of job activities to management.

• Responsible for compliance with Safety, Health and Environmental plan; must be committed to a high standard of safety and be willing and able to comply with all safety laws and all of the Company's safety policies and rules and must be willing to report safety violations and potential safety violations to appropriate supervisory or management personnel.

• Responsible for compliance with the Quality Assurance Plan, policies and procedures.

• Must maintain regular and acceptable attendance level as determined by the Company

• Responsible for completing all assigned training.

EDUCATION/EXPERIENCE
REQUIRED: (must correspond with description listed on the Composite Rates and Skills Table)

• Bachelors degree in social science or biomedical areas, and 2 years experience. Equivalent experience in lieu of bachelor's degree will be considered.

DESIRED:

• Prior experience with NASA, Aerospace, Military or similar operational organizations.

• Prior experience working within a technical, science & engineering environments.

SKILLS/TRAINING
REQUIRED:

• Proficient with Microsoft 365 suite, including Word, Excel, Power Point, OneNote, Outlook, Teams and Sharepoint

• Highly conscientious and demonstrated attention to detail

• Highly ethical and respectful and protective of private medical and personal information, understands and maintains confidentiality

• Sound judgement and decision-making, including ability to interpret requirements for real-time implementation

• Demonstrated excellence in concise, written and verbal communication skills

• Proven ability to successfully work independently and as part of a team

• Proven ability to set and meet goals for completing job tasks

• Ability to be flexible and adapt quickly and effectively to changing requirements

• Demonstrated ability to work effectively, and integrate, across multiple disciplines who may have competing goals for project implementation and outcomes

• Successful project management experience; coordinating complex activities, cross-discipline approaches and schedules per a defined timeline

• Proven ability to communicate effectively with varied audiences, including various levels of management, foreign nationals, scientists, medical professionals and engineers

• Demonstrated interpersonal effectiveness and professionalism in working with others in a collaborative, team-oriented environment.

• Demonstrated experience in preparing documents, such as procedures, research/summary reports, PPT briefings, technical reports, and project plans.

DESIRED:

• Prior work with digital multimedia tools and applications, working with audio, video, photos, graphics, etc.

KBR Benefits​

KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.​

Click here to learn more: KBR Benefits

Inclusion and Diversity at KBR​

At KBR, we are passionate about our people, sustainability, and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of team's philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer. We Deliver – Together. ​

Click here to learn more: Inclusion and Diversity at KBR

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.