Sales Operations Administrator

1 month ago

Other US Location Arctic Wolf Full time

Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience.



Our mission is simple: End Cyber Risk. We're looking for a Sales Operations Administrator to be a part of making this happen.

Location: HQ - Eden Prairie, Minnesota, USA (Hybrid role, 3-days a week in office)

About the Role

The Sales Operations Administrator plays a key role in executing and improving our quote to cash/order process by supporting sales staff with operational inquiries and maintaining data integrity between our CRM, finance, and other internal systems. Collaborates with legal, finance and internal sales team to process complex contracts.

Responsibilities

  • Support all aspects of the deal flow through Arctic Wolf's systems to maximize effectiveness and improve the administrative repetitive tasks for the sales representatives.
  • Respond to sales representatives and partner inquiries related to quotes, orders, and invoices and resolve issues and answers questions.
  • Verify that the data from contracts is aligned to the financial models and that the appropriate approvals are in place. Serve as data steward for accurate partner, prospect, and customer data within Salesforce.
  • Utilize experience and training to create manuals and training aids for sales stakeholders. Document and create knowledge repository for first-tier sales support.
  • Analyze existing process flows. Evolve or reinforce existing sales processes and implement new ones, focusing on scalability and driving significant growth.
  • Investigate and resolve data issues using own knowledge.
  • Collaborate with legal and finance to structure custom quotes.
  • Proactively work with sales on data hygiene to maintain clean opportunity pipeline.
  • Realign territory information and account ownership as territories adjust.
  • Assist with the submission and testing of process improvement within by testing Salesforce tickets with guidance from Senior team members or a manager.
  • Assist with the execution of the operational processes for merger and acquisition projects by creating new accounts and contracts within Salesforce.
  • Additional responsibilities as assigned by manager.

Who You Are

  • experience a plus
  • Excellent communication skills: verbal, written, presentation
  • Innovative, motivated, organized, high energy team player
  • Ability to build and maintain positive working relationships and positively represent the operations department
  • Prioritize tasks to meet and exceed deadlines
  • Process and quality orientation with attention to detail

Minimum Qualifications

  • 2+ years of experience in sales or order operations role

Preferred Qualifications

  • Undergraduate degree

About Arctic Wolf

At Arctic Wolf we're cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally. We've been named one of the 50 Most Innovative Companies in the world for 2022 (Fast Company)—and the 2nd Most Innovative Security Company. This is in addition to consecutive awards from Top Workplace USA (2021, 2022), Best Places to Work - USA (2021, 2022) and Great Place to Work - Canada (2021,

Our Values

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people's and organizations' sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages, including:

  • Equity for all employees
  • Bonus or commission pay based on role
  • Flexible time off, paid volunteer days and paid parental leave
  • 401k match or RRSP
  • Medical, Dental, and Vision insurance
  • Health Savings and Flexible Spending Agreement
  • Voluntary Legal Insurance
  • Training and career development programs

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing

Security Requirements

  • Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).
  • Background checks are required for this position.

  • Sales Operations Analyst

    1 month ago

    Other US Location Ferguson Enterprises Full time

    Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities...

  • Contracts Administrator

    1 month ago

    Other US Location Alliance Ground International Full time

    Job Description:AGI is one of the largest independently owned ground handling company providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to...

  • Sales Operations Analyst

    1 month ago

    Other US Location Blue Yonder Full time

    Synonymous Business Title: Business AnalystOverview:Blue Yonder is looking for a Sales Operations Analyst to join our sales team. This position will play a critical role in supporting the effectiveness and efficiency of the sales organization. The Sales Operations Analyst partners closely with the Sales Operations Managers to support strategic planning, data...

  • Deposit Operations Administrator

    1 month ago

    Other US Location First United Bank Full time

    Join Our TeamWe have a great team of friendly, talented and inspiring people at First United. As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their passions. That's one of the many reasons First United has been voted as one of the top places to work in Oklahoma since 2009 Browse this page to find...

  • Inside Sales Administrator

    1 month ago

    Other US Location nVent Full time

    We're looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.WHAT YOU WILL EXPERIENCE IN THIS POSITION: Support sales initiatives by maintaining and closing open quotes, following up...

  • VP, Sales Operations

    1 month ago

    Other US Location Alegeus Full time

    MISSIONProvide strategic leadership across business units to drive business results, profitability and forecasting accuracy, and create scalable processes within the organization. Collaborate closely with GTM leadership, ensuring alignment with other key business functions such as Marketing, Partner Experience and Finance.RESPONSIBILITIES Support sales...

  • Sales Operations Project Manager

    2 months ago

    Other US Location Groupon Full time

    Groupon, a global e-commerce marketplace connecting subscribers with local merchants by offering activities, travel, goods, and services, is undergoing an exciting transformation journey aimed at redefining the way people discover and engage with local businesses. We are looking for passionate individuals who want to be part of this dynamic evolution and...

  • Administrative/Operations Assistant

    4 weeks ago

    Other US Location RLI Insurance Company Full time

    About Us We're not like other insurance companies. From our specialty products to our business model, our culture to our results — we're different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn't just happen. It takes focus and a shared passion for going beyond...

  • Go-To-Market Sales Operations Analyst

    1 month ago

    Other US Location Duck Creek Technologies Full time

    Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek. WHO WE ARE: Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize...

  • Sales Engineer

    1 month ago

    Other US Location ESET Full time

    Job posting titleSales EngineerJob summaryThe Field Sales Engineer I (FSE) is the subject-matter expert and technical sales lead for ESET's product portfolio and is primarily responsible for supporting the ESET Sales team with technical sales activities in new and pre-existing opportunities.Job descriptionKEY RESPONSIBILITIES:The FSE I works closely with...

  • Enterprise Operations, Global Administration

    2 months ago

    Other US Location Kyndryl Full time

    Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleAs an...

  • Sales Operations Support Manager

    1 month ago

    Other US Location NCR Corporation Full time

    About NCR VOYIXNCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction...

  • Quality Management System Administrator

    1 month ago

    Other US Location Covetrus Full time

    SUMMARYThe Quality Management Systems Administrator is responsible for working with users, stakeholders, other administrators, and Management to drive continuous improvement in the effective use and adoption of the company's Quality related systems. Responsibilities include configuration, customization, troubleshooting, onboarding activities and general...

  • Regional Sales Manager

    1 month ago

    Other US Location Hillenbrand Full time

    DME is looking for a Regional Sales Manager to join our team remotely in Pennsylvania, Ohio, or New York. As a Regional Sales Manager, you will be responsible for providing direction and recommendations to support business operations pertaining to sales, developing and implementing sales plans to accomplish company goals, reviewing market analysis of...

  • Regional Sales Manager

    4 weeks ago

    Other US Location Hillenbrand Full time

    Shift 1 (United States of America)The Regional Sales Manager will work as part of the sales team working remotely from Wisconsin or Illinois. 75% travel - including overnight stays.In this position, the Regional Sales Manager will provide direction, recommendations, and suggestions to support to business operations pertaining to sales of the organization....

  • Inside Sales Representative

    4 weeks ago

    Other US Location IQVIA Full time

    Under guidance, performs inside sales (whether inbound or outbound) activities. Sells IQVIA products/services to customers via telephone or electronic inquiries. Is not customarily and regularly engaged away from IQVIA for the purpose of making sales or obtaining orders.Essential Functions:• Initiates and answers inbound and/or outbound sales calls or...

  • Network Administrator

    3 weeks ago

    Other US Location Chartis Federal Full time

    Job TypeFull-timeDescriptionWe are hiring a cleared Network Administrator to support a U.S. Army NEC in Ft. Huachuca, Az.The Network Administrator supports an existing Army Network Administration Team to enhance the administration, configuration, operations, and services support for the Fort Huachuca Network Management System. Your expertise will be...

  • Sales Specialist

    4 weeks ago

    Other US Location Forcepoint Full time

    Who is Forcepoint?Forcepoint simplifies security for global businesses and governments. Forcepoint's all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+...

  • Sales Consultant

    4 weeks ago

    Other US Location PulteGroup Full time

    JOB SUMMARYPrimary responsibility for completing sales training and learning the necessary skills to become a Sales Associate or Consultant (minimum of three months training required). PRIMARY RESPONSIBILITIES* Assist in conducting interviews of prospects for current/future home sales, including model presentation* Assist any new homebuyer or prospective...

  • Outbound Operations Manager

    4 weeks ago

    Other US Location Covetrus Full time

    Operations Manager – Outbound Operations Animal Health Our Grimes, IA location is seeking an Outbound Manager responsible for managing the outbound operation of the Distribution Center to ensure timely, accurate product receipt, order fulfillment, and the organization of resources while continually seeking feedback and improving processes to ensure the...