Banquet Manager| Seattle Aquarium

1 month ago

Seattle, Washington, United States teamworkonline Full time

Overview

The Banquet Manager has the primary duty of managing the Banquets department. The Banquet Manager will actively recruit, supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will initiate employment actions with GM approval such as hiring, termination, suspension, discipline, promotion, and transfer. The Banquet Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.

The Banquet Manager will be a key representative in all our sustainability initiatives at the Aquarium, including:

  • Zero waste by 2025
  • 80% of purchases meet Seattle Aquarium's sustainable purchasing policy including zero single-use petroleum based plastic.
  • Participation in regenerative working group.
  • Fully electric appliance kitchen.

The Banquet Manager is responsible for overseeing the direction of the banquet department's daily activities in accordance with our policies and objectives to ensure guest satisfaction, profitability and a positive, productive and compliant work environment. The Banquet Manager is solely responsible for the effective management and operation of the banquet team including effective interaction with signed clients, event planning support, scheduling, room set-up, compliance with food handling policies, safety, employee training and supervision, adherence to budget and cost requirements, and any other tasks assigned by the General Manager. The Banquet Manager must provide a high level of oversight and operation/personnel support to ensure the smooth running of all assigned events including exceptional planning in advance.

This role will pay a salary of $67,750 to $75,000.

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

This position will remain open until October 31, 2024

Responsibilities

  • Responsible for all aspects of the overall effective management of food service operations within assigned work areas or departments.
  • Manage and run all banquet operations before, during and after the event. Duties include completing banquet planning sheets in coordination with Executive Chef, ordering supplies, reviewing set-up, food and beverage preparation, service, staff scheduling, employee check-in, equipment inspection, POS monitoring and troubleshooting, guest complaint resolution, training, food production, clean-up and reporting, and any other duties as assigned by the GM.
  • Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies. Reports any alcohol service or compliance issues to management immediately.
  • Conducts regular physical inventories of food and beverage supplies, and assesses projected needs, updating all current pricing of inventory, entering the month end inventory.
  • Meet with events departments as needed to ensure understanding of BEO requirements, ensures all events are executed according the BEO guidelines; works closely with events departments to manage changes and updates to BEO to ensure an optimal level of service, quality and hospitality.
  • Monitors and controls the banquet budget (i.e., labor costs, beverage costs, supplies and equipment) and coordinate with event budgets to maximize revenue and minimize expenses while providing quality guest service.
  • Ensures staff is briefed on event requirements and assigned to a specific area prior to events.
  • Ensures that high standards of sanitation and cleanliness are maintained throughout all areas of food and beverage at all times. Enforces all Oak View Group and venue policies and procedures as they relate to guest satisfaction, quality standards, uniform policy, cash handling, operating procedures, and quality presentation.
  • Assist in the on-going recruitment, training, development, mentoring and supervision of hourly employees, as directed by GM; responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice.
  • Assist in the management of catered events from set-up to tear down, including handling all communication with hourly staff, culinary staff and guests.
  • Generates employee schedules and verifies employee time as required in addition to preparing payroll and gratuity reports.
  • Ensures full compliance with state and federal labor laws, sanitation, and food-related ordinances, and alcohol regulations.
  • Perform all other duties as required

Qualifications

  • Associate's degree (A.A.) or equivalent from two-year college or technical school preferred
  • 3 -5 years related experience and /or training; or equivalent combination of education and experience.
  • Prior experience in the field of hospitality with specific experience in catering sales/conference services and/or Banquets is essential.
  • Knowledge of revenue management, training, and motivation of peers is encouraged.
  • Ability to work effectively under time constraints and deadlines.
  • Valid Food Handler's certificate if required by state and/or county of venue.
  • Valid Alcohol Service Permit if required by state and/or county of venue.
  • Familiar with inventory cost control and menu planning.
  • Basic computer proficiency: E-mail, Excel, Word, Outlook
  • Working knowledge of Point of Sale and timekeeping systems.
  • Cash handling abilities; basic math skills including significant number manipulation.
  • Ability to work a variable work schedule (including daytime, evenings and weekends, holidays and irregular schedules as required), depending upon event and business requirements.
  • Excellent verbal and written communication skills.
  • Knowledge of principles and techniques used in advancing, planning, coordinating and servicing a variety of wedding, social and corporate events.
  • Knowledge of Fire Safety Regulations and venue capacity loads
  • Ability to work effectively with co-workers, clients, event planners, various groups and representatives in a professional manner.
  • Ability to direct the work of vendors and setup personnel during events
  • Able to speak and write using proper English and grammar
  • Advance planning including staffing, rental needs, pull list, timelines, diagrams, descriptors and post event recap reports.

  • Banquet Operations Manager | Seattle Aquarium

    3 days ago

    Seattle, Washington, United States Oak View Group Full time

    About the RoleOak View Group is seeking a highly skilled and experienced Banquet Manager to join our team at the Seattle Aquarium. As a key member of our hospitality team, you will be responsible for overseeing the direction of the banquet department, ensuring exceptional guest satisfaction, profitability, and a positive work environment.Key...

  • Chief Security Coordinator

    1 week ago

    Seattle, Washington, United States Seattle Aquarium Full time

    JOB POSTINGChief Security CoordinatorPosted: Open to internal and external applicantsReports to: Security ManagerStatus: Full-time, hourly, benefitted positionHours of work: Standard Saturday – Wednesday workweek, 10:30am–6:30pm. Occasional need for weekend or after-hours work as related to events and other projects.Position description:The Seattle...

  • Chief Security Coordinator

    6 days ago

    Seattle, Washington, United States Seattle Aquarium Full time

    JOB POSTINGChief Security CoordinatorPosted: Open to internal and external applicantsReports to: Security ManagerStatus: Full-time, hourly, benefitted positionHours of work: Standard Saturday - Wednesday workweek, 10:30am-6:30pm. Occasional need for weekend or after-hours work as related to events and other projects.Position Overview:The Seattle Aquarium, a...

  • Safety Specialist

    2 months ago

    Seattle, Washington, United States Seattle Aquarium Full time

    Seattle Aquarium Safety SpecialistThe Seattle Aquarium, a leading marine conservation organization, is seeking a Safety Specialist to join the Facilities Team. The Safety Specialist serves a key role in implementing and improving programs to ensure a safe environment for all. Seattle Aquarium complies with various safety and environmental regulatory...

  • Facilities Director – Seattle Aquarium

    2 days ago

    Seattle, Washington, United States Society for College and University Planning Full time

    About the RoleThe Director of Facilities at the Seattle Aquarium is a key leadership position responsible for overseeing the safety, security, and maintenance of the Aquarium's facilities. This role reports to the Vice President of Facilities and Operations and has four direct reports, with an overall team of 32 staff members.The successful candidate will...

  • Facilities Custodial Supervisor

    1 week ago

    Seattle, Washington, United States Seattle Aquarium Full time

    Job Overview: Facilities Custodial SupervisorPosition SummaryThe Seattle Aquarium is in search of a Facilities Custodial Supervisor to enhance our facilities management team. This full-time role focuses on leading the custodial staff, applying eco-friendly cleaning methods, and contributing to our sustainability initiatives. The successful candidate will...

  • Banquet Captain|Part-time| Seattle Aquarium

    3 weeks ago

    Seattle, Washington, United States teamworkonline Full time

    OverviewThe Banquet Captain oversees all aspects of a banquet or event, including set-up, food presentation, serving, and cleanup while focusing on detail and quality presentation and customer service. Banquet supervisors are also responsible for training and coaching of the banquet staff. This role will pay an hourly wage of $34 to $ $36. + Tips For PT...

  • Banquet Captain

    3 days ago

    Seattle, Washington, United States Oak View Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Banquet Captain to oversee all aspects of events at the Seattle Aquarium. As a key member of our events team, you will be responsible for ensuring seamless execution of events, providing exceptional customer service, and maintaining high standards of quality and attention to detail.Key...

  • Banquet Captain

    3 days ago

    Seattle, Washington, United States Oak View Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Banquet Captain to oversee all aspects of events at the Seattle Aquarium. As a key member of our events team, you will be responsible for ensuring seamless execution of events, providing exceptional customer service, and maintaining the highest standards of quality and attention to detail.Key...

  • Catering Server

    1 month ago

    Seattle, Washington, United States teamworkonline Full time

    OverviewOak View Group is the food services and hospitality partner of the Seattle Aquarium. The Seattle Aquarium is a conservation organization working to regenerate the health of Earth's one ocean. The Seattle Aquarium thoughtfully brings the ocean to life for the public with experiences that inspire awe, empathy, and conservation action. The Aquarium is...

  • Seattle Sports Marketing Executive

    5 days ago

    Seattle, Washington, United States Bonneville Seattle Full time

    Job OverviewAt Bonneville International, we are dedicated to being reliable sources of inspiration and truth, impacting millions globally.About UsBonneville International aims to uplift, connect, inform, and celebrate the communities and families we serve. As a comprehensive media organization, we deliver content, advertising, and digital marketing solutions...

  • Hospitality Professional

    2 days ago

    Seattle, Washington, United States Oak View Group Full time

    About the RoleOak View Group is seeking a skilled Catering Server to join our team at the Seattle Aquarium. As a Catering Server, you will be responsible for providing fine dining level food and beverage service to guests for all events.Key ResponsibilitiesFood and Beverage Service: Provide exceptional service to guests, ensuring that all needs are...

  • Banquet Server

    1 month ago

    Seattle, Washington, United States Marriott Full time

    Additional Information On CallJob Number Job Category Food and Beverage & CulinaryLocation W Seattle, 1112 4th Avenue, Seattle, Washington, United StatesSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYPrepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order....

  • Baseball Program Head, Seattle Preparatory School

    4 days ago

    Seattle, Washington, United States The Archdiocese of Seattle Full time

    **Job Opportunity for a Passionate Baseball Program Head**The Archdiocese of Seattle is seeking a highly experienced and dedicated individual to serve as the Program Head for Baseball at Seattle Preparatory School. This part-time position involves overseeing all aspects of the baseball program, ensuring alignment with the school's mission and competitive...

  • Audi Automotive Technician

    2 hours ago

    Seattle, Washington, United States University Volkswagen Audi Seattle Full time

    Audi Automotive Technician Job DescriptionJob Summary:University Volkswagen / Audi Seattle is seeking a highly skilled and experienced Automotive Technician to join our Audi Service Department. As a key member of our team, you will be responsible for diagnosing and repairing complex automotive issues, ensuring that our customers receive exceptional service...

  • Banquet Food Server

    1 week ago

    Seattle, Washington, United States Four Seasons Hotels Limited Full time

    About Four Seasons: At Four Seasons, we are driven by our team. We are a diverse group of individuals who strive for excellence, challenge ourselves to reach new heights, and treat one another with respect and kindness. Our staff across the globe crafts unforgettable experiences for our guests, residents, and partners through a dedication to luxury and...

  • Support Service Staff

    5 days ago

    Seattle, Washington, United States Urban League of Metropolitan Seattle Full time

    Job OverviewThe Urban League of Metropolitan Seattle is seeking a Support Service Staff to join their team at their Permanent Supportive Housing Site in West Seattle.Key ResponsibilitiesEnvironmental Stewardship: Maintain a clean and safe environment for residents, ensuring a healthy and comfortable living space.Service Coordination: Assist residents in...

  • Group Exercise Leader

    2 days ago

    Seattle, Washington, United States YMCA of Greater Seattle Full time

    Job SummaryWe are seeking a highly motivated and certified Fitness Instructor to lead Les Mills GRIT classes for our members. As a Fitness Instructor, you will be responsible for creating a positive and engaging workout environment, while ensuring the safety and well-being of our participants.ResponsibilitiesClass Instruction: Plan and deliver high-energy...

  • Senior Project Architect/Manager

    2 weeks ago

    Seattle, Washington, United States AIA Seattle Full time

    Life at AIA Seattle:AIA Seattle is a prominent organization dedicated to advancing the practice of architecture and design within the region. Our commitment is to foster an environment that prioritizes human-centered design, ensuring that our projects resonate with the needs of our clients and the communities they serve. We cherish intellectual curiosity and...

  • Dental Assistant

    1 week ago

    Seattle, Washington, United States West Seattle Family Dentistry Full time

    About Us West Seattle Family Dentistry is a well-established general practice dedicated to providing high-quality, compassionate dental care in a comfortable and welcoming environment. Our team of experienced professionals is committed to meeting the unique needs of each patient with personalized attention and advanced techniques. Our Vision We strive to...