Banquet Captain

7 days ago


Seattle, Washington, United States Oak View Group Full time
Job Summary

We are seeking a highly skilled and experienced Banquet Captain to oversee all aspects of events at the Seattle Aquarium. As a key member of our events team, you will be responsible for ensuring seamless execution of events, providing exceptional customer service, and maintaining the highest standards of quality and attention to detail.

Key Responsibilities
  • Event Operations: Oversee all aspects of event planning, execution, and coordination, including set-up, food presentation, serving, and cleanup.
  • Customer Service: Provide exceptional customer service to guests, ensuring their needs are met and exceeded.
  • Team Management: Supervise and train banquet staff, ensuring they are equipped to provide excellent service and meet the highest standards of quality.
  • Communication: Maintain constant communication with guests, on-site contacts, and other departments to ensure seamless execution of events.
  • Inventory Management: Work with the Executive Chef to ensure accurate inventory levels, including food, beverages, and non-food items.
  • Point of Sale: Proficiently use Point of Sale systems to manage event sales and billing.
  • Scheduling: Review and manage scheduling and labor needs to meet guest requirements and maximize efficiency.
Requirements
  • Education: Associate's degree or equivalent from a two-year college or technical school, or equivalent combination of education and experience.
  • Experience: One to two years of related experience and/or training, or equivalent combination of education and experience.
  • Certifications: Valid Washington State Food Workers Card and valid Alcohol Service Permit.
  • Skills: Basic computer proficiency, including email, Excel, Word, and Outlook; working knowledge of Point of Sale systems; and previous supervisory experience.
Working Conditions

This is a part-time position, requiring a variable work schedule, including evenings and weekends, as required by events and business needs.


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