Senior Manager, Global Benefits

Description

Sprout Social is looking to hire a Senior Manager, Global Benefits to the People team.

Why join Sprout's People team?

As members of the Sprout People team, we are champions of Sprout's unique culture. Doing our jobs effectively means every candidate has an incredible experience with Sprout Social, every team member is successful from day one, and every business unit has the talent and support needed to meet and exceed aggressive goals.

We are looking for a Senior Manager, Global Benefits to oversee and manage employee benefit programs across an organization's global operations.

What you'll do

• Develop and execute a global benefits strategy supporting employee well-being, retention, and attraction across all Sprout Social regions.
• Design, implement, and manage competitive global benefits programs (health, retirement, wellness, etc.).
• Ensure compliance with local regulations and market practices, partnering with legal and compliance teams.
• Lead vendor management, negotiate contracts, and monitor service levels for optimal benefits delivery.
• Analyze benefits data and trends to drive continuous improvement and cost management.
• Collaborate with People and Finance teams to forecast and manage benefits budgets.
• Communicate and educate employees on benefits programs for optimal utilization.
• Stay updated on industry trends, best practices, and legal developments in global benefits.
• Oversee record keeping for benefits in a systematic, confidential, and compliant manner.
• Lead annual benefits projects such as open enrollment, audits, and design reviews.
• Provide support to employees on escalated benefit issues.
• Manage benefits team which may include coordinator, specialist, and lead roles

What you'll bring

The minimum qualifications for this role include:

• 7+ years of progressive experience in benefits management, with at least 3 years in multinational benefits administration and people management.
• Deep knowledge of global benefits trends, practices, and regulatory requirements.
• Strong project management skills with the ability to lead initiatives from conception through implementation.

Preferred qualifications for this role include:

• Experience with Workday
• Demonstrated experience administering self-funded health insurance plans.
• Proven ability to present data effectively to influence decision-makers, including executives

How you'll grow

Within 1 month, you'll plant your roots, including:

• Complete Sprout's in-depth onboarding, covering our mission, values, products, and the value we deliver to customers.
• Set initial priorities, align on role expectations, and learn about Sprout's benefits strategy
• Schedule meetings with key stakeholders such as People team leaders, Finance teams, and Legal advisors to understand current challenges, priorities, and expectations.

Within 3 months, you'll start hitting your stride by:

• Conduct a thorough review and analysis of existing global benefits programs, including health insurance, retirement plans, wellness initiatives, and any other perks.
• Make recommendations to existing benefits programs based on initial findings and stakeholder feedback.
• Support the 2025 Open Enrollment process in the U.S. and renewal of the 2025 global benefit offerings

Within 6 months, you'll be making a clear impact through:

• Have your first performance conversation to discuss your accomplishments and set goals for continued professional growth.
• Improve communication strategies to ensure employees globally understand Sprout's benefits .
• Strengthen relationships with benefits vendors, negotiating improved terms or services where beneficial to the company.

Within 12 months, you'll make this role your own by:

• Lead or support global benefit projects.
• Be a key player in strategic global benefit planning and execution, with a deep understanding of our global benefit offerings, policies, processes, and market practices.
• Introduce innovative ideas and strategies to continuously advance Sprout's global benefit offerings.

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Our Benefits Program

We're proud to regularly be recognized for our team, product and culture. Our benefits program includes:

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
• High-quality and well-maintained equipment—your computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our program and employee-led diversity, equity and inclusion initiatives.
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members
• Beautiful, convenient and state-of-the-art offices in Chicago's Loop and downtown Seattle, for those who prefer an office setting

Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter.

The base pay range for this role is $102,000.00 to $154,000.00 USD annually. Individual base pay is based on various factors, including relevant experience and skills, the responsibility of the role, and job duties/requirements. In addition to base pay, some Sales and Success roles can earn sales incentives.

Sprout's compensation ranges are intentionally broad to allow for our team members' growth within their role. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.

Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout's equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout's company's 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers "Flexible Paid Time Off" and ten paid holidays. We have outlined the various components to an employee's full compensation package here to help you to understand our total rewards package.

Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Learn more about our commitment to diversity, equity and inclusion in our latest DEI Report.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including requests for accommodation. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster (2) Sprout Social's Affirmative Action Statement (3) Pay Transparency Statement.

When you apply for employment with Sprout Social, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references as necessary to consider your job application for open positions. Your personal data will be shared with Greenhouse Software, Inc., and Crosschq, Inc., cloud services providers located in the United States of America and engaged by Sprout Social to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, by clicking "Submit Application" on this site, you consent to the transfer of your personal data to the United States. For more information about our privacy practices please visit our Privacy Policy. California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy.

Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law.

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