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Inside Sales Manager

2 months ago

Noblesville, Indiana, United States Trane Technologies Full time
At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Job Summary:

The Inside Sales Manager is responsible for overseeing and supporting our inside sales representatives (ISR) team, being accountable for sales goals, and managing select corporate relationships that drive sales. The Inside Sales Manager will be responsible for leading and managing the inside sales team to drive revenue growth through effective inbound lead management and outbound prospecting activities. This role serves as the frontline sales management, providing leadership, coaching, and strategic direction to the inside sales representatives. The ideal candidate will possess a deep understanding of consultative sales techniques, pipeline management, and the ability to develop and execute sales strategies that maximize productivity and results. They will collaborate with multiple departments internally, so it's essential that they have excellent communication skills and feel comfortable working in a team environment. The Inside Sales Supervisor will provide feedback to the team to enhance sales efforts and CRM utilization, is responsible for Inside Sales Rep recruiting and onboarding, and will manage key customers/distributors and/a subset of an inside sales territory.



Thrive at work and at home:

· Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE

· Family building benefits include fertility coverage and adoption/surrogacy assistance.

· 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.

· Paid time off, including in support of volunteer and parental leave needs.

· Educational and training opportunities through company programs along with tuition assistance and student debt support.

· Learn more about our benefits here

Where is the work:
This position is eligible for a Hybrid work schedule (3 or more days onsite a week) and will be based out of our Noblesville, IN location.

What you will do:

  • Serves as role model for Trane Technologies values by maintaining positive internal/external relationships; embracing and valuing diversity in all forms; promoting individual growth and development; actively promoting Continuous Improvement culture and demonstrating a commitment to excellence in the achievement of company goals/objectives.
  • Sales Leadership - Providing leadership to Inside Sales team to aide in their achievement of planned objectives. Training and coaching ISR team to achieve consistently good results. Driving sales growth by facilitating the end-to-end sales process and suggesting and implementing improvements as needed. Working cross-functionally with other departments to solve customer challenges. Completing tasks accurately and with a sense of urgency. The Inside Sales Manager is responsible for evaluating and redesigning processes, establishing metrics, recruiting, assigning work, providing performance feedback, communicating job expectations, and promoting growth and development.
  • Achievement of Sales Goals - Exceed forecast by maximizing sales opportunities and profits with existing customers including select customers with national impact, identifying new prospects, establishing new customers and selling Trane Technologies Life Sciences manufactured or distributed products within assigned territory and/or accounts. (75% Territory Management/25% Broader)
  • Account Management – Follow standardized sales processes, maintain accurate and complete territory database in CRM system; generate sales opportunities for sales projections, issue and follow-up on quotes, manage customer contacts in CRM, help resolve customer satisfaction issues.
  • New Account Acquisition – prospecting for new business opportunities and engaging with customers, IHNs, GPOs, and distributors to grow company sales.
  • National Account management – supporting select high profile national customers or distributors with business in multiple regions. Bring organizational awareness to strategies and processes needed to improve business operations and maximize sales.
  • Other duties/responsibilities as assigned.
What you will bring:
  • Relative Work Experience: 3+ years of sales leadership and/or management experience, preferably in the inside sales or business development arenas. Minimum 5 years of experience in sales environment (clinical diagnostic and life science experience preferred). Medical equipment and/or capital sales experience, preferred.
  • Education: BS degree in related field required.
  • Computer Systems / Software: Proficient in Microsoft Office Suite. Experience with CRM required.
Key Competencies:
  • Ability to work with various levels and promote collaboration throughout the organization including working closely with upper-level management.
  • Ability to actively partner with team members to provide them with pertinent information, techniques, instruction, feedback and encouragement to maximize their success on the job.
  • Proactively develops customer relationships by making efforts to listen to and understand internal/external customers; demonstrated ability to engage, develop and maintain a network of relevant contacts for the purpose and benefit of advancing work-related goals.
  • Demonstrates flexibility in being open to change and new information; adapts behavior and work methods in response to new information, changing conditions or unexpected obstacles. Adjusts rapidly to new situations warranting attention and resolution. Ability to handle pressure of tight deadlines.
  • Demonstrates leadership: acts as role model, encourages teamwork, supports broader organizational initiatives.
  • Some limited travel to customer visits and tradeshows (