Inside Sales Representative- Life Science Solutions

2 months ago

Noblesville, Indiana, United States Trane Technologies Full time
At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

What's in it for you:

Be a part of our mission As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

This role supports the Trane Technologies Life Sciences Equipment Portfolio. TRANE Technologies designs, integrates, manufactures, markets, and distributes specialized medical and laboratory equipment to clinical and life science customers in over 125 countries, as well as provide after-market service and support.

The Inside Sales Representative I (ISR I) is responsible for the achievement of annual financial goals and profitable revenue growth as assigned within defined geographic quotas and/or defined MBOs.

Responsibilities include prospecting, establishing and maintaining profitable relationships with new and existing customers to increase equipment sales of Helmer and FARRAR products. ISR I's manage customer and territory communications (opportunities, quotes, customer inquiries) in addition to lead generation prospecting campaigns while complying with current pricing guidelines and management direction. As needed, assists with training of new sales personnel, supporting Regional Business Managers and elevating engagement and mindshare of the TRANE Life Sciences Portfolio with our key distributors and partners local representatives. Eligible for a Sales Incentive Compensation Plan.

Some ISR I's may be assigned as floaters to cover open territories or to supplement coverage for high-volume territories.

Thrive at work and at home:

· Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE

· Family building benefits include fertility coverage and adoption/surrogacy assistance.

· 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.

· Paid time off, including in support of volunteer and parental leave needs.

· Educational and training opportunities through company programs along with tuition assistance and student debt support.

· Learn more about our benefits here

Where is the work:

This position has been designated as virtual.

What you will do:

  • Promotes TRANE Technologies values as demonstrated in personal productivity and quality of work, management of internal/external relationships, actively seeking out and participating in Continuous Improvement practices, and willingness to engage and support team initiatives.
  • Achievement of Sales Goals – The ISR I will be trained on the equipment portfolio and assists existing customers, distributors, and new account prospects with the buying process. Key activities include lead follow up, outbound prospect calling, delivery of promotions, answering product configuration questions, persuasively selling the value of TRANE Technologies life science solutions, and quoting of prices to direct customers.
    • Account Management – Follow standardized sales processes, maintain accurate and complete territory database in CRM system; generate sales opportunities through in-bound lead qualification and outbound prospecting activities, issue and follow-up on quotes, manage customer contacts in CRM, help resolve customer satisfaction issues.
    • New Account Acquisition – Prospect for new business opportunities and engage with current customers, IHNs, developing markets, and distributors to grow company sales.

  • Gather Market Intelligence - Reporting all market trends and competitive intelligence through detailed account notes and engagement in team meetings. Participation in tradeshows for new account acquisition and competitive insight to provide back to marketing.
  • Other duties/responsibilities as assigned

What you will bring:

Relative Work Experience: Minimum 1+ yrs in laboratory equipment sales or customer service/support experience within bioscience, life science, healthcare or related segment recommended. International exposure and/or multi-lingual proficiency a plus.

Education: BS degree in Life Science, Sales and marketing, operational excellence or related field preferred

Certifications / Licenses: None.

Computer Systems / Software: Proficient in Microsoft Office Suite. Experience with customer relationship management systems (CRM) preferred.

Key Competencies:

  • Possess excellent oral communication/interpersonal skills.
  • Demonstrated problem-solving skills.
  • Demonstrates trustworthiness, respect and integrity.
  • Demonstrates ability to plan and prioritize work; assess work requirements; make timely and appropriate decisions; use good judgment; meet time commitments.
  • Proactively develops customer relationships by making efforts to listen to and understand internal/external customers; demonstrated ability to engage, develop and maintain a network of relevant contacts for the purpose and benefit of advancing work-related goals.
  • Demonstrates flexibility in being open to change and new information; adapts behavior and work methods in response to new information, changing conditions or unexpected obstacles. Adjusts rapidly to new situations warranting attention and resolution. Ability to handle pressure of tight deadlines.
  • Drive to succeed: self-starter, shows initiative, motivation, and determination to win.
  • Uses sales process: Follows effective management systems and procedures for growing territory sales. Proficient in data entry, especially using customer relationship software.
  • Some travel to customer visits and tradeshows as requested (

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