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Supervisor - Conventions & Banquets Set-up - Mandalay Bay
1 month ago
Become one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To Entertain The Human Race.
PRIMARY PURPOSE:
As a Convention Setup Supervisor, you will be responsible for the daily operations of conventions, meetings and banquets. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Supervise the set-up and tear down of conventions, meetings and banquets in the Conference Center, Arena, Studio Rooms, Hotel, and Pools
- Maintain rapport with clients and Convention Services Managers to ensure client satisfaction
- Attend pre-conference meetings on upcoming functions
- Inventory equipment and supplies in order to maintain proper par stocks levels
- Inform employees of management policies and ensures compliance
- Handle employee and guest complaints with the intent of resolving situations to the satisfaction of all parties
MINIMUM REQUIREMENTS:
- High school diploma or equivalent
- Two (2) years of experience in set-up and tear down functions and events in an arena or convention center type of environment
- Work varied shifts, to include weekends and holidays
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