Flight Attendant Trainee

2 months ago

Minneapolis, Minnesota, United States Sun Country Airlines Full time

We're not your average airline. We're agile, resilient, and full of uncommon opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community. Together, we're making travel more attainable.

With more than 40 years of Minnesota roots, we're a unique hybrid low-cost carrier offering diverse services including scheduled flights to destinations across the U.S., Canada, Central America, and the Caribbean, as well as charter and cargo operations around the world. At Sun Country, you'll be part of a growing airline and an enthusiastic team focused on connecting our community with their favorite people and places.

Sun Country Flight Attendants ensure safety and security standards are met while promoting high levels of customer service.

  • Monthly guarantee of 72.5 flight hours at $21.53 rate of pay.
  • Sun Country Flight Attendants are represented by International Brotherhood of Teamsters.
  • The compensation schedule is based on the collective bargaining agreement.
  • Uniforms - Flight Attendants are responsible for the purchase of their first uniform and luggage, approximately $600, which may be payroll deducted once employed by the Company.
  • Relocation - Relocation costs are solely the responsibility of the Flight Attendant.
  • Work Schedule: Sun Country Airlines is a scheduled passenger airline that operates 365 days a year. As a Flight Attendant you will be assigned to various shifts which will include weekends, evenings, holidays and "red eye" type hours. Shifts are bid monthly and are awarded based on seniority. As a "reserve" (on call) Flight Attendant, you must be able to be at the airport in as little as 2 hours after being notified of an assignment. As a "reserve" (on call) Flight Attendant, you will be scheduled with 10 days off per month, the other days you will be on call and must be immediately available by phone. As a line holding Flight Attendant, you will be scheduled with a minimum of 13 days off per month.

Flight Attendant Training Class:

  • The Training Class is approximately 5 weeks, onsite, at our training facility in Minneapolis, MN. Travel and lodging accommodations during training are not provided by Sun Country Airlines. To become a Flight Attendant, you must successfully complete the training. While this is an unpaid training class, at the successful completion of the class, a $1,000 learning stipend will be paid out.

Essential Roles and Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ensure safety, security, and comfort of our customers
  • Ensure compliance with mandated Federal Aviation Administration (FAA) Regulations
  • Follow all Federal Aviation Regulations as required and Sun Country Airlines policies
  • Conduct preflight safety check of cabin and emergency equipment
  • Respond effectively during emergency situations
  • Responsible for the sale of onboard liquor, food, and other amenities
  • Prepare and serve meals and beverages according to service standards
  • Respond to customer illness and injury and administer first aid
  • Diffuse situations with unruly or upset customers and maintain order in the cabin
  • Conduct all tasks in a safe and efficient manner complying with all local, state and federal safety and health regulatory requirements, programmatic standards, and with any internal policies and procedures identified by Sun Country Airlines
  • Any other duties assigned by management

Required Qualifications:

  • Must have a passport prior to start of training with at least 6 months validity. Ability to travel in and out of the USA and Canada, as well as cities/countries served by Sun Country Airlines
    • DUI Information related to entering Canada
  • Ability to pass all drug testing in compliance with the FAA
  • High School diploma or equivalent
  • Minimum of two years direct customer service experience
  • Basic Computer Knowledge
  • Ability to read, write, understand, and clearly speak in English
  • Must be 20 years or older at the end of initial training
  • Must be able to reach 80 vertical inches, without shoes, to operate all necessary equipment and systems
  • Must be able to kneel to operate the mechanism of the aircraft door and perform CPR (cardiopulmonary resuscitation)
  • Work independently, yet work well with others as part of a team
  • Excellent dependability and strong work ethic
  • Ability to remain calm and respond to emergency situations including aircraft evacuations, in-flight fires, bomb threats, unusual situations, and turbulence
  • Able to manage emergencies and care for passengers under duress
  • Constant alertness and ability to act in emergency situations
  • Able to endure repetitive variances in altitude and cabin pressure
  • Ability to relocate to within 2 hours of Minneapolis-St. Paul International Airport (MSP) while on "reserve" (on call) status
  • Able to be away from home for up to six (6) nights in a row
  • Ability to work "reserve" (on call) status for extended period
  • Fully fit into FA jump seats and secure the seat belt/shoulder harness assembly without modification in any manner to achieve closure
  • Have enough vision to safely perform the essential functions of the position
  • Have enough hearing acuity to communicate with co-workers and passengers
  • Able to meet the demands of a vigorous and varied schedule
  • Stamina appropriate to the duty requirements
  • Must present a neat and professional appearance including adhering to Sun Country Airlines uniform and appearance standards. No visible tattoos and body piercings.

Preferred Skills

  • Previous Flight Attendant experience

Work Environment

This job primarily operates in a pressurized aircraft for an extended period. During this time the employee will be exposed to loud and distracting sounds and noise levels. While the cabin of the aircraft is pressurized the employee will be exposed to recycled air. This position requires extensive travel; therefore, employees must be able to spend consecutive nights away from home and endure all climates.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • While performing the duties of this job, the employee is regularly required to talk or hear.
  • The employee frequently is required to stand; walk; use hands or finger, handle or feel; and reach with hands and arms.
  • The employee is occasionally required to sit; climb or balance, and stoop, kneel, crouch or crawl.
  • The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. In addition, the employee must be able to frequently push and pull carts with weights between pounds.
  • This position is also required to have the ability to open and close the aircraft door in normal/emergency mode.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)

EOE of Minorities/Females/Vets/Disability

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