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Absentee Voting Team Member
3 months ago
Position Description
Minneapolis Elections & Voter Services is a division of the Office of the City Clerk whose purpose is to support access to local government. We administer local, state, and federal elections for Minneapolis voters.
Absentee Voting Team Member (up to 20 positions)
The City Clerk's Office is looking to fill up to twenty (20) temporary Absentee Voting Team Member (Seasonal Elections Support Specialist) positions to: provide customer service, assist voters, provide election information to the public, prepare election materials, process applications for absentee ballots, process voted absentee ballots, enter and look up data in the Statewide Voter Registration System (SVRS), answer phones, and perform associated clerical work as needed.
These are full-time hours per week), temporary positions scheduled for October 9 - November 8. If you have already applied for an Absentee Voting Team Member position in July (Job Number , you DO NOT need to reapply.
Hours may fluctuate based on operational needs. Will involve evening and weekend hours, as needed, especially in the final weeks leading up to each Election Day.
The City of Minneapolis does not sponsor applicants for work visas.
Work Location:
This position currently works on-site only.
Job Duties and Responsibilities
- Perform election functions in an assigned program area.
- Absentee voting (in-person): Check-in, register, assist, and provide voting materials to voters.
- Absentee voting (mail): Process requests for absentee ballots and prepare ballots to go out in the mail, process ballots returned in the mail according to Minnesota law, and prepare mail ballots for tabulation.
- Order supplies and keep inventory.
- Process a high volume of time sensitive election material.
- Perform data entry where details and accuracy are essential.
- Learn and effectively utilize new software systems.
- Provide quality customer service in-person, via phone, and via written communication.
- Work cooperatively as a member of a diverse team.
- Follow statute, law, City code, policy, procedure, and guidelines.
- Inventory, prepare, and categorize election equipment and supplies.
- May be assigned to assist in other programs within elections or within the City Clerk's office as needed.
Normal office setting with occasional field work; may involve assignments at various Minneapolis sites, including outdoor and/or warehouse-related activities.
Required Qualifications
Minimum Education:
High school diploma or equivalent; or currently attending high school
Minimum Experience:
One year of customer service experience
Meet Minnesota State Election Judge qualifications; Must
- be a U.S. citizen;
- Must be at least 18 years of age;
- Able to read, write, and speak English;
- Cannot be a candidate, or the spouse, parent, stepparent, child, stepchild, sibling or step- sibling of a candidate on the ballot;
- Or domiciled, either permanently or temporarily, with any candidate on the ballot and; Cannot be a candidate in the election.
- be a U.S. citizen;
- Must be 16 or 17 years of age;
- Able to read, write, and speak English;
- Cannot be a candidate, or the spouse, parent, stepparent, child, stepchild, sibling or step- sibling of a candidate on the ballot;
- Or domiciled, either permanently or temporarily, with any candidate on the ballot and; Cannot be a candidate in the election.
Election Judge Training provided.
Desired Qualifications:
- Proficiency in Hmong, Somali, Spanish, or Oromo highly desirable to assist voters in translating elections materials.
- Candidates selected for positions that make use of additional language skills may have the opportunity to pass a proficiency test to receive additional language pay.
- Experience working in elections.
- Experience working in customer service roles.
Background Check
The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.
Union Representation
This position is not represented by a bargaining unit. See the Civil Service Rules for terms and conditions of employment.
Knowledge, Skills and Abilities
- Knowledge of the election process.
- Knowledge of accepted business English usage, punctuation, spelling and math.
- Knowledge of office practices, policies, and procedures as they relate to the assigned program.
- Proficiency on computers, to include word processing, spreadsheets, and database programs.
- Ability to make decisions in accordance with laws, regulations and established departmental policies and apply judgment in interpreting and applying procedures.
- Ability to handle customer concerns and complaints respectfully.
- Ability to establish and maintain effective working relationships with others.
- Ability to communicate effectively by phone, in person, and in writing.
- Ability to organize and prioritize daily work tasks while experiencing multiple interruptions.
- Ability to follow written and verbal instructions.
- Ability to remain politically neutral and provide an inclusive, positive voting experience to persons of diverse backgrounds.
As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose-serving the residents, businesses and visitors of Minneapolis.
The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer.