Sr Product Manager

4 weeks ago

Seattle, Washington, United States Amazon Full time

Do you want to be part of an innovative and rapidly growing business? Are you looking for a role with ownership and the ability to work across global teams to launch a product?

AWS's Sales, Marketing and Global Services Operations (SMGS Ops) team provides the data, technology, products, tools, and processes to support the rapidly growing world-wide AWS Sales organization. This includes finding inventive ways to scale the business and drive revenue impacting initiatives which will be critical for AWS to continue its incredible growth.

The SMGS OPs team is looking for a results-driven, customer-focused, and innovative Sr Product Manager to work directly a team of engineers to develop products and solutions that allow the entire AWS Sales team go to market and grow revenue.

You will lead key work streams such as strategic planning, roadmap development, stakeholder and customer engagement, business requirements management, leadership reviews, user testing, and launch strategy and execution. You will work directly with a talented team of cross-functional Engineering teams, Global Sales Operations, and other Application Owners across the SMGS organization. You will also be responsible for working with other teams across AWS to identify opportunities for collaboration and product integration. You will have the ability to lead these projects end to end. Our team is experimental, customer-obsessed, data-driven, and we have fun doing it

In this role, you will:
- Serve as the direct product manager for a team of developers. This includes translating our strategic roadmap into a product backlog, define success objectives, metrics, and product requirements for the team to execute.
- Engage with native AWS systems and services that are at the cutting edge of technology, pioneering new methods and approaches to delivering software, serving customers, and enabling large, distributed, worldwide sales teams.
- Work closely with data scientists, engineering and other technical product/program managers to define, build, drive and measure mechanisms to enable our field sales teams
- Work directly with other product teams and business leaders to identify opportunities to improve SMGS CRM's products, tools, data, analytics, and reporting offerings
- Leverage strong communication skills and a passion for using data and software to drive business decisions at scale

We have a team culture that encourages innovation and we expect team members and management alike to take high degree of ownership for their program vision and execution of ideas. Beyond a strong technical background and proven track record of product management, a successful candidate will have experience driving strategy and influencing executive leadership. We are looking for someone that is a self-starter, someone that approaches complex business questions with data and curiosity, and a person that dives below the surface to identify the root cause and "so what" rather than just superficial trends.

Key job responsibilities
- Collaborate with and influence key stakeholders from Global AWS Sales and Sales Operations teams and other System and Application teams across SMGS.
- Lead document development for leadership reviews.

Define and management product roadmap.

Capture, document, and communicate business requirements.

Translate requirements into features and user stories. Ensure technical team understanding of requirements.

Manage technical build against business requirements.

Own project status updates to customers, stakeholders, and leadership.

Plan and conduct user testing.

Develop and execute launch plan (communications, training, user resources, etc.)

Drive change management and adoption of solution across AWS Sales and Sales Operations

Manage post-launch activities (user support, new feature development, etc.)

Establish KPIs, model performance metrics, identify analytical gaps, and improve performance and adoption of the platform.

Deep dive problems or opportunity areas and propose solutions to address.

Generate new ideas to drive improvement, efficiency and automation across AWS Sales that will enable AWS to scale and grow.

Bachelor's degree or equivalent
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition, and managing technical products or online services
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

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