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Sr. Product Manager

3 months ago


Seattle, Washington, United States Amazon Full time

Description

The Enterprise Engineering – Amazon Endpoint Guardian (AEG) team is responsible for managing the Unified Endpoint Management (UEM) and Digital Employee Experience (DEX) services used by Amazon employees globally. The UEM team's charter includes provisioning, patching, configuration management, and telemetry reporting for all client platforms, including Windows, macOS, Ubuntu, Corporate WorkSpaces, iOS, Android, and FireOS. The DEX team's charter includes delivering delightful experience on the device while enabling secure access to Amazon services using Zero Trust framework. These services support employees across multiple business segments, such as corporate offices, fulfillment centers, customer service sites, Amazon Businesses and Member Enterprises. Together, these services allow Amazon to onboard employees with pre-configured client systems that meet their needs, ensure a low-friction and productive experience through self-service workflows, and continually secure client endpoints to the high standards required by the Information Security team.

Key job responsibilities

The future of work is digital, and your role as Senior Product Manager - Technical for Digital Employee Experience will be pivotal in shaping that future for Amazon. Elevated employee experience through seamless, intelligent digital tools is now a strategic imperative, not just a nice-to-have. As a leader in this domain, you will have the unique opportunity to redefine how Amazon employees interact with technology, dramatically improve productivity and engagement, and elevate our competitive edge in attracting and retaining top talent. This is a rare chance to make a profound, Amazon-wide impact through innovative product development, technological vision, and a deep understanding of the evolving needs of the modern workforce. If you're a seasoned product manager with a passion for improving the human experience through technology, we invite you to join us on this transformative journey.

Our ideal teammate will possess a strong product management background, have experience leading large-scale technical products that enable developers. You are naturally curious, data-driven and entrepreneurial as you take end-to-end ownership for your product. You are the kind of leader who anticipates bottlenecks, deftly navigates ambiguity, makes informed trade-off decisions and skillfully balances the needs of the business versus technical constraints. You have exceptional written and verbal communication skills that help you build strong partnerships with colleagues and influence senior leaders. If you enjoy cutting through ambiguity, eliminating complexity and innovating on behalf of customers, come join us

About The Team

  • Develop and communicate a compelling product vision, strategy and economic models for Buy with Prime developer-facing interfaces and tools.
  • Deeply understand the technology that underpins our developer experiences and collaborate closely with your engineering partners to support the long term technology strategy for our integration products.
  • Work closely with developers to understand friction and collaborate with engineering counterparts on the roadmap to address gaps, identify dependencies and clear blockers, balancing impact vs. engineering cost.
  • Champion the ideal end-to-end experience for developers and business decision makers as they consider integrating Buy with Prime.
  • Define the success metrics for features or services to track performance, deep-dive on issues and uncover trends and patterns.

Basic Qualifications

  • 5+ years of end to end product delivery experience
  • 5+ years of product or program management, product marketing, business development or technology experience
  • 5+ years of technical product or program management experience
  • Experience contributing to engineering discussions around technology decisions and strategy related to a product
  • Experience managing technical products or online services
  • Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
  • Bachelor's degree

Preferred Qualifications

  • Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
  • Experience in building and driving adoption of new tools

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Company- Services LLC

Job ID: A2699340

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