Current jobs related to Customer Care Professional - Sunrise Manor, Nevada - American Express
-
Customer Experience Liaison
3 days ago
Sunrise Manor, Nevada, United States Community Care Plan Full timeJob Summary:We are seeking a skilled Customer Experience Liaison to join our team at Community Care Plan. This role is responsible for communicating with physicians and patients regarding plan benefits and eligibility.Key Responsibilities:Thoroughly understand the managed care philosophy and the company's products.Respond to member and provider inquiries,...
-
Customer Experience Liaison
2 weeks ago
Sunrise Manor, Nevada, United States Community Care Plan Full timeJob SummaryWe are seeking a highly skilled Customer Experience Advocate to join our team at Community Care Plan. As a key member of our customer service team, you will play a vital role in ensuring that our members receive exceptional service and support.Key ResponsibilitiesCommunicate effectively with physicians and patients regarding plan benefits and...
-
Customer Experience Coordinator
4 weeks ago
Sunrise Manor, Nevada, United States Community Care Plan Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Experience Coordinator to join our team at Community Care Plan. As a key member of our customer service team, you will be responsible for providing exceptional service to our members, resolving issues, and ensuring that our members receive accurate and complete information.Key...
-
Hearing Care Professional Assistant
1 month ago
Sunrise Manor, Nevada, United States Beltone Full timeAt Beltone, we're committed to delivering exceptional patient care and creating a positive work environment. As a Patient Service Coordinator, you'll be the face of our practice and play a vital role in creating an extraordinary patient experience.Key ResponsibilitiesProvide administrative support to our Hearing Care Professionals, ensuring seamless patient...
-
Dental Hygiene Professional
7 days ago
Sunrise Manor, Nevada, United States North Ranch Dental Care Full timeWe are seeking a skilled Dental Hygiene Professional to join our team at North Ranch Dental Care. As a key member of our patient care team, you will be responsible for providing exceptional clinical care and patient advocacy.Key Responsibilities:Deliver high-quality dental hygiene services to patientsConduct thorough patient screenings and medical history...
-
Home Health Care Professional
2 weeks ago
Sunrise Manor, Nevada, United States Interim Healthcare Full timeHome Health Certified Nursing Assistant OpportunityAre you seeking a career that offers work-life balance and flexibility? Look no further! As a Home Health Certified Nursing Assistant with Interim HealthCare, you will have the opportunity to create your own schedule and work independently, allowing you to pursue your education, manage your family, or simply...
-
Sales Professional
4 weeks ago
Sunrise Manor, Nevada, United States Florida Regional Insurance Group Inc Full timeJob OpportunityWe are seeking a highly motivated and results-driven Sales Representative to join our team at Florida Regional Insurance Group Inc. Our mission is to provide exceptional customer service and help individuals achieve financial stability.Key ResponsibilitiesDevelop and maintain strong relationships with clients to understand their financial...
-
Sales Account Representative
2 weeks ago
Sunrise Manor, Nevada, United States Professional Career Match Solutions Full timeInside Sales Account ExecutiveWe are seeking a highly motivated and experienced Inside Sales Account Executive to join our growing team at Professional Career Match Solutions. The ideal candidate will have a strong background in B2B sales, with a proven track record of success in selling shipping, logistics, and B2B services to CFOs, head of logistics, or...
-
Sales Account Manager
1 month ago
Sunrise Manor, Nevada, United States Professional Career Match Solutions Full timeProfessional Career Match Solutions is seeking a highly motivated Inside Sales Account Executive to join our growing team. As a key member of our sales team, you will be responsible for selling shipping, logistics, and B2B services to CFOs, head of logistics, or shipping managers. If you have a strong background in sales, excellent communication skills, and...
-
Customer Experience Ambassador
3 days ago
Sunrise Manor, Nevada, United States McDonald's Full timeJob SummaryWe are seeking a highly motivated and customer-focused Guest Experience Lead to join our team at McDonald's. As a Guest Experience Lead, you will be responsible for creating a positive and welcoming experience for our customers, ensuring that they have a memorable and enjoyable visit to our restaurant.Key ResponsibilitiesGreet customers and...
-
Sales Development Representative
2 months ago
Sunrise Manor, Nevada, United States Professional Career Match Solutions Full timeJob Description**Job Title:** Inside Sales Account Executive**Job Summary:** We are seeking a highly motivated and experienced Inside Sales Account Executive to join our team at Professional Career Match Solutions. As an Inside Sales Account Executive, you will be responsible for selling shipping, logistics, and B2B services to CFOs, head of logistics, or...
-
Customer Service Representative
4 weeks ago
Sunrise Manor, Nevada, United States RemX Full timeJob SummaryCustomer Service RepresentativeJob Description:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at RemX. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to and resolving customer inquiries and issues in a...
-
Healthcare Professional
1 month ago
Sunrise Manor, Nevada, United States Manor ISD Full timeJob SummaryWe are seeking a highly skilled and compassionate Healthcare Professional to join our team at Manor ISD. As a Registered Nurse, you will play a vital role in providing comprehensive health services to our students and staff.Key ResponsibilitiesProvide temporary and emergency care for sick and injured students or staff according to district policy...
-
Sales Associate
3 days ago
Sunrise Manor, Nevada, United States UNOde50 Full timeJob DescriptionAt UNOde50, we're looking for a talented Sales Associate to join our team. As a Sales Associate, you'll be responsible for delivering exceptional customer experiences, helping our customers find the perfect piece of jewelry, and exceeding their expectations.Your Key Responsibilities:Provide personalized service to our customers, offering...
-
Asset Protection Customer Host
3 weeks ago
Sunrise Manor, Nevada, United States Walmart Full timeJob Summary This role focuses on providing exceptional customer service and preventing loss at the store entrances. The ideal candidate will be responsible for verifying purchases, assisting with returned items, and maintaining a safe and secure environment for customers and employees. Key Responsibilities Verify purchases and prevent loss at store...
-
Hearing Care Coordinator
2 weeks ago
Sunrise Manor, Nevada, United States Beltone Full timeJoin Our Team as a Patient Service CoordinatorAt Beltone, we strive to deliver exceptional patient care by fostering a positive work environment that values our employees. As a Patient Service Coordinator, you will be the face of our practice, creating an extraordinary patient experience.ResponsibilitiesAssist the Hearing Care Professional with general...
-
Security Professional
3 days ago
Sunrise Manor, Nevada, United States MSCCN Full timeJob Summary:We are seeking a highly skilled and experienced Armed Security Officer to join our team at MSCCN. As an Armed Security Officer, you will be responsible for providing top-notch security services to our clients in a range of industries, including Commercial Real Estate, Healthcare, Education, and Government.Responsibilities:Provide exceptional...
-
Teller/Customer Service Representative
4 weeks ago
Sunrise Manor, Nevada, United States SCCU Full timeJob Title: Teller/Customer ServiceSpace Coast Credit Union (SCCU) is seeking a highly skilled and customer-focused Teller/Customer Service professional to join our team at our Sunrise Branch. As a key member of our ONESCCU team, you will be responsible for delivering exceptional member service, facilitating various deposit and loan transactions, and...
-
Claims Team Lead
4 weeks ago
Sunrise Manor, Nevada, United States Community Care Plan Full timeJob Title: Claims Team LeadThis role is responsible for leading a team of Claims Analysts who ensure timely and accurate claim payments. The successful candidate will have a strong background in medical claims processing and adjudication workflows, fee schedules, contract terms, coverage and reimbursement policies, and claims processing standards.Key...
-
Staff Pharmacist
4 days ago
Sunrise Manor, Nevada, United States Walmart Full timeJob SummaryWe are seeking a highly skilled and compassionate Staff Pharmacist to join our team at Walmart. As a key member of our pharmacy team, you will be responsible for providing exceptional patient care and services to our customers.Key Responsibilities:Process and accurately dispense prescription ordersCounsel patients regarding health care and...
Customer Care Professional
3 months ago
You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. And you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex.
Role & Responsibilities:
Utilizing your skills, experience and passion for customer service to help propel your team and its business partners to success.
What would you do every day as a Customer Care Professional?
Consistently deliver extraordinary service on a high volume of inbound calls in a fast-paced, structured, customer care environment with a keen focus on driving a Customer First mentality.Consult with Card Members to understand their needs and tailor unique and personal solutions for them, while also reinforcing the benefits of card membership and acknowledging Card Member tenureAdd value for our customers through unexpected relevant recommendations of product offers/ benefit enrollments that deepen customer engagement and loyaltyUtilize your "service oriented" personality to develop key selling skills to optimize and solidify the customer relationship by deepening their loyalty to our brand.Address general and account-specific customer inquiries- statement inquiries, card replacement, make payments, rewards redemption, etc., and update customer account informationUse tools and resources to identify custom solutions and anticipate customer needs, in our commitment to maintain a first point of contact resolutionMeet and exceed performance goals that include, but are not limited to: sales rates, quality goals, compliance regulations and productivity targets, & customer performance metrics.Minimum Qualifications:Strong written and communication skills to be able to converse effectively and naturally with our Card Members to deepen client relationships and drive satisfaction.Resilience needed to efficiently manage a steady stream of customer calls, while balancing performance to meet a variety of metrics, and remain positive through change and stressful situationsAbility to showcase humility and show care and appreciation through emotional acknowledgement of our customer queries/situations on each callTechnical savvy to multi-task and navigate through multiple computer systems and applications, simultaneously, with speed and accuracy.Integrity to manage sensitive Card Member information and adhere to all Regulatory and Compliance guidelines related to servicing and sales practicesDriven to please by providing the ultimate experience for our Card Members on every interactionTimeliness and reliabilityPreferred Skills: Passion for building customer loyalty through exceptional listening, consultative relationship building, resourcefulness and problem solving skillsCustomer service and consultative sales environment experience preferredPassion for consultative sales, recommending products or solutions tailored to each customerAbility to adapt communication style to a wide variety of personalities and situations and take ownership and responsibility for each call, from beginning to endAdditional Requirements:Flexibility to work anytime between 6:00am - 2:00am, including weekendsHybrid Environment- on site expectation 3 days/weekWorkplace Flexibility: Full time. Shift flexibility requirementsAmerican Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives Salary Range: $20.00 to $21.65 hourly + bonus + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
