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Client Services Associate

2 months ago


Mendota Heights, Minnesota, United States Equiniti Full time

Job/Project description:
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.


EQ US is a leading provider of ownership data management, analytics and advisory services to public and private companies as well as corporate issuers and mutual funds.

EQ offers a comprehensive product set, including transfer agency services, cap table management, equity compensation services, proxy solicitation and advisory services, private company solutions and bankruptcy claims administration services.

Affiliates include, D.F. King and Co., Inc., Astrella Private Company Solutions, Inc., and Donlin, Recano & Company, Inc.

Learn more at:


EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success.

We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services.

There has never been a better time to join EQ.

***This is a temporary role, lasting 6-9 months and will be primarily onsite in our Mendota Heights Office.

Role Summary

EQ by Equiniti is seeking a qualified Account Associate to join our Centralized Services team.

We need a passionate and engaged individual to join our team and help us continue to drive our success forward.

As a member of the Centralized Services Team, the Account Associate works side by side with Relationship Managers, Product Management, Sales, Operations and Legal.

Business Function

This role is the primary interface with customers of EQ Shareowner Services.

This position partners with Relationship Managers, Account Associates, and Operations to be the face of our organization to our clients.

This position is responsible for completing and distributing dividend work orders, creating dividend funding letters, providing dividend funding letters to the clients, completing client balancing audits for Relationship Management, and updating client authorized signers.

Core Duties/Responsibilities

The successful candidate will be responsible for the following:

Ensuring accurate completing of own work, and verifying accuracy of the work of others

Strong analytical, decision making and problem solving skills

Excellent verbal, written, and interpersonal communication skills

Effective organizational, multi-tasking, and prioritizing skills

Skills, Capabilities and Attributes

The successful candidate will demonstrate the following experience, skills and behaviors:

Strong attention to detail and accuracy skills

Ability to work independently, proactively, innovatively, and creatively while exercising sound judgment

Ability to navigate multiple computer systems, applications, and utilize search tools to find information

Strong time management and analytical skills with high attention to detail and accuracy

Intermediate Microsoft Office (Word, Excel, and Outlook) skills

Solid problem solving and decision making skills

Ability to interact with all levels of an organization

Education

BA/BS degree is preferred

Financial services and/or securities industry experience

Compensation

$22.00-$25.00 per hour


We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks