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Office Administrator

3 months ago

Jackson, Mississippi, United States Marsh Full time

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Office Administrator at Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Office Administrator you will:

  • Answer incoming calls and route to appropriate colleagues
  • Monitor main phone line voicemail and forward messages to appropriate colleagues
  • Greet visitors warmly and make sure they are comfortable as the manager of first impressions
  • Notify colleagues when visitors have arrived
  • Schedule conference rooms
  • Assist with ordering (occasional pick up) and set up of in-house group lunches
  • Assist with clean up after in-house events
  • Assist with set up and clean up after meetings
  • Assist with planning, execution and clean up for office events
  • Coordinate mail flow in and out of office, which includes opening, sorting, and scanning appropriate documents and mail into system and then distributing within the system
  • Monitor and distribute electronically received faxes
  • Receive and distribute all packages
  • Monitor supplies in breakroom and workroom and order, as needed
  • Monitor and restock drinks in conference rooms and guest beverage area, as needed
  • Maintain a tidy breakroom, including loading and unloading dishwasher daily
  • Maintain relationships with building management and vendors providing services and supplies for office
  • Submit monthly expense report for office expenses
  • Assume responsibility for physical appearance of reception area, lobby, breakroom and workroom
  • Handle any other duties assigned by management
  • Work in the office five days a week

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

  • Associate or Bachelor's degree in a business-related program preferred
  • Excellent organization skills and attention to detail
  • Passion for administrative tasks and exceptional customer service mindset
  • Working knowledge of Microsoft products (Word, Excel, Outlook) or similar software applications
  • Ability to learn navigation in agency management system to facilitate mail processing
  • Ability to multitask and prioritize job duties
  • Firm, fluent grasp of English language with above average verbal, written and interpersonal skills to interact with associates at all levels of responsibility

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

  • Medical, dental and vision insurance
  • 401K and company match program
  • Company-paid life and disability
  • General paid time off programs
  • Employee assistance program (EAP)
  • Volunteer paid time off (VTO)
  • Career mobility
  • Employee networking groups
  • Tuition reimbursement and professional development opportunities
  • Charitable contribution match programs
  • Stock purchase opportunities

To learn more about a career at MMA, check us out online: or flip through our recruiting brochure:

Follow us on social media to meet our colleagues and see what makes us tick:

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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