Bilingual Personal Banker I

2 months ago

Aurora, Colorado, United States BOK Financial Corp. Full time

Req ID: 75183

Location: Aurora -AURO

Areas of Interest: Consumer Banker; Consumer Banking; Consumer Lending; Consumer Operations; Customer Service/Call Center

Pay Transparency Salary Range: Starting at 41,000 based on experience

Application Deadline: 08/01/2024

BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial.

Bonus Type

Formula Based

Summary

Are you looking to join a company where people truly care about making a difference? BOK Financial is committed to achieving more together by bringing passion and customer focus to the business. Join us today as a Bilingual Personal Banker I.

Job Description

The Bilingual Personal Banker I provides the best client experience possible for BOKF's clients. They are empowered and responsible for providing a superior experience on every interaction in a manner that builds a permanently engaged client. Interactions include providing answers or solutions on account activity, teller transactions, digital banking products, debit cards and a variety of other products or processes. The Personal Banker will be able to effectively and efficiently handle client interactions and exceed client expectations. In addition, they will provide a level of support that makes clients feel assured that their needs have been completely and accurately resolved. The Personal Banker may interact with clients in a variety of ways including in person, via phone and may utilize chat, email or other digital communication channels.

Team Culture

We're passionate about what we do and it shows. Working with our peers across the bank to help our clients achieve their financial goals is rewarding.

We've created a fun, safe space for you to brainstorm, ask questions, and find solutions. Everyone is encouraged to share their ideas for positive change, no matter what role or level.

We support and lift one another up and help each other become better. Recognition, integrity and the desire to help others are our winning combination.

How You'll Spend Your Time

  • You will be responsible for delivering exceptional client experience to build, expand, and retain long-term client relationships. While providing consultative conversations to existing and prospective clients you will assess their financial needs and offer bank products and services to help clients accomplish their financial goals.
  • You will open a full range of retail products, including loan products, for new and existing clients by making recommendations during routine banking center service and teller transactions.
  • You will educate new and existing clients about bank services that provide additional convenience such as online banking, Bill Pay, E-Statements, and mobile and ATM deposit capabilities.
  • You will resolve a variety of simple to moderate client problems while ensuring the highest level of client experience and satisfaction.
  • You will provide a variety of teller transactions for clients (ie, cashes checks, processes checking and savings account withdrawals and balances within standards, etc.) while seeking opportunities to deepen client relationships and identify opportunities to help clients meet their financial goals.
  • You will comply with internal control, audit, security, and compliance policies and procedures and laws and regulations.
  • You will participate in professional development through training, engaging in self-improvement initiatives and skill-building activities to enhance product knowledge, systems knowledge, sales, and client relations skills. This will also be accomplished by actively participating in coaching and feedback sessions by setting goals and achieving results.

Education & Experience Requirements

This level of knowledge is normally acquired through completion of high school diploma or equivalent and a minimum of 1+ years of sales or customer service experience; a college degree is a plus or equivalent combination of education and experience.

  • Working knowledge of consumer financial products and services
  • Working knowledge of banking, retail sales operations and/or contact center operations including phone, email and chat support
  • Excellent verbal communication skills; effectively and courteously providing customer information, resolving issues and building relationships to gain information by asking appropriate questions
  • Excellent written communication skills demonstrated by professional etiquette, proper grammar and punctuation
  • Problem-solving and conflict resolution skills
  • Ability to follow established standards and use judgment to determine when appropriate to escalate
  • Strong basic math skills (addition, subtraction, multiplication, division) in order to reconcile accounts
  • Working PC application skills including word processing and spreadsheet packages and the ability to learn to use various internal company systems
  • Ability to complete multiple tasks at a time
  • Excellent interpersonal skills including sales and client relations skills, both in-person and via telephone
  • Detail oriented, high degree of accuracy
  • Ability to work in a fast-paced environment & under pressure, as needed
  • Candidate must meet minimum language requirements in designated second language.

Advertising Source

BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career

Apply today and take the first step towards your next career opportunity

The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.

Please contact (see below) with any questions.

Aurora, CO, US, 80010

  • Personal Banker

    2 months ago

    Aurora, Colorado, United States Wells Fargo Full time

    Why Wells Fargo:Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. #LivingTheWellLife means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to...

  • Bilingual Office Support Specialist

    1 day ago

    Aurora, Colorado, United States Developmental Pathways Full time

    Job OverviewDevelopmental Pathways (DP) is seeking a dedicated Bilingual Office Support Specialist to join our Administrative Services Team. This position serves as the first point of contact for visitors and provides essential administrative assistance across various departments as needed. The Bilingual Office Support Specialist will aid managers in...

  • Housekeeping

    4 weeks ago

    Aurora, Colorado, United States Housekeeper Full time

    Looking for a meticulous housekeeper in Aurora, Illinois I need someone to help me with various tasks around the house. The ideal candidate should be experienced in handling the cleaning of bathrooms, shampooing carpets, doing dishes, and maintaining the general rooms. If you have expertise in kitchen cleaning, including oven and fridge cleaning, as well as...

  • Insurance Sales Team Leader

    1 day ago

    Aurora, Colorado, United States Freeway Insurance Services Full time

    Position Overview:We are seeking a dynamic and driven individual for the role of Insurance Sales Manager at Freeway Insurance Services. This position is ideal for those who are passionate about sales and eager to lead a team in a thriving insurance environment.Company Overview:Freeway Insurance Services is a prominent insurance brokerage with a vast network...

  • Plasma Center Technician

    1 day ago

    Aurora, Colorado, United States Takeda Full time

    Position Overview Discover the role at our Plasma Donation Centers. About the Position: Each day, the individuals you assist will inspire you. The premium plasma you gather will contribute to transformative medical treatments. A dedication to exceptional customer service and quality is paramount. You will report directly to the Plasma Center...

  • Insurance Sales Team Leader

    1 day ago

    Aurora, Colorado, United States Freeway Insurance Services Full time

    Are you an ambitious and skilled professional seeking a rewarding career in the insurance sector? We are a prominent insurance brokerage firm with a vast national footprint, currently in search of an Insurance Sales Manager to enhance our sales initiatives and guide a dedicated team of sales experts. This position provides attractive compensation, a robust...

  • Insurance Sales Team Leader

    6 days ago

    Aurora, Colorado, United States Freeway Insurance Services Full time

    Position Overview:We are seeking a dynamic and driven individual to fill the role of Insurance Sales Manager at Freeway Insurance Services. This position is ideal for those who possess a strong sales acumen and a passion for mentoring others in a thriving insurance environment.Company: Freeway Insurance Services is a prominent insurance brokerage firm with a...

  • House Cleaner

    1 month ago

    Aurora, Colorado, United States Housekeeper Full time

    Looking for a reliable and experienced housekeeper in Aurora, Colorado I need someone who can help with bathroom cleaning, shampooing carpets, doing the dishes, and tidying up the general rooms. I also require assistance with keeping the kitchen, oven, and fridge clean, as well as washing windows. I'm willing to pay $22.0 per hour for professional cleaning...

  • Médico Locum para Pediatría en Macomb, Illinois

    1 day ago

    Aurora, Colorado, United States LocumJobsOnline Full time

    Descripción del PuestoSe requiere un médico locum con licencia estatal activa para unirse a nuestro equipo en Macomb, Illinois.Se requiere certificación de BC o BE.Disponibilidad para guardias y guardias de fin de semana.Se necesita certificación en NRP y PALS.0 a 2 casos por día en la sala de neonatos nivel I, 0 a 1 caso por día en la sala de neonatos...

  • Sales Account Executive

    7 days ago

    Aurora, Colorado, United States Beacon Roofing Full time

    Position Overview: As a Sales Account Executive at Beacon Building Products, you will join a mission-driven organization dedicated to excellence.Our guiding principles: We prioritize our people, emphasize safety, uphold integrity, take pride in our work, strive for continuous improvement, and commit to a sustainable future. Be part of BUILDing a better...

  • Emergency Medicine Locum Tenens Physician

    6 days ago

    Aurora, Colorado, United States LocumJobsOnline Full time

    Position OverviewLocumJobsOnline is collaborating with Medicus Healthcare Solutions to identify a skilled Emergency Medicine physician.Opportunity Highlights:Flexible scheduling options: 8 or 12-hour shiftsWork at a Level I Trauma CenterPatient volume: Less than 2.5 patients per hourUtilize Epic EMR systemPreferred experience with residents and medical...

  • PTCB Pharmacy Technician, 40 hrs, FLOAT

    1 month ago

    Aurora, Colorado, United States Kaiser Permanente Full time

    $3,000 sign-on bonus eligible positionSEIU Local 105 - $ $32.53"May be entitled to translation/bilingual, shift or other wage premiums as governed by the applicable collective bargaining agreement. Please refer to the respective collective bargaining agreement for additional information on such wage premiums: Job Summary:Under direct supervision of the...

  • Client Care Coordinator

    6 days ago

    Aurora, Colorado, United States Paragon Full time

    Position OverviewSalary: $26.44-$31.25/HourThis role necessitates residing in proximity to the service area. The position involves travel to clients' residences and community settings.About Paragon Behavioral Health ConnectionsParagon Behavioral Health Connections is a Colorado-based organization leveraging technology to deliver integrated behavioral health...

  • Accountant

    1 month ago

    Aurora, Colorado, United States Staffmark Group Full time

    Growing innovative technology company that manufactures connectivity products is looking for an Accountant. This is a direct hire opportunity. The Accountant would be responsible for supporting day to day accounting tasks and assist with the month-end close activities. This position is expected to grow into an accounting leadership role within 1-2 years. If...

  • Registered Nurse

    7 days ago

    Aurora, Colorado, United States InnovAge Full time

    Registered Nurse - Palliative Care Specialist OverviewAs a pivotal member of our Comfort Care team, the Registered Nurse (RN) specializing in Palliative Care delivers compassionate, patient-focused hospice services directly at the bedside of our participants. This role emphasizes the coordination of comprehensive physical, emotional, and spiritual support...

  • Order Entry Representative

    1 month ago

    Aurora, Colorado, United States Sonova AG Full time

    Who we areIn a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, through our core business brands - Advanced Bionics, Audiological Care, Phonak,...

  • Cost Accountant

    4 weeks ago

    Aurora, Colorado, United States Aston Carter Full time

    Responsibilities:Establishes standard product costs for assigned products and maintains all cost elements, including current formulation, raw material and packaging supply requirements, labor, and overhead.Coordinates production and inventory records, assigns value basis established standard costs, and generates necessary accounting entries in conformance...

  • Senior Patient Care Associate

    7 days ago

    Aurora, Colorado, United States UCHealth Full time

    Location: UCHealth Anschutz Inpatient Pavilion, US:CO:AuroraDepartment: Medical Surgical Progressive CareEmployment Type: PRN, 0.0, 0.00 hours per pay period (2 weeks)Shift: RotatingCompensation: $24.83 / hour, based on relevant experience.Essential Qualifications: Basic Life Support (BLS) certification required within 30 days of hire. Enrollment in an...

  • Cost Accountant

    4 weeks ago

    Aurora, Colorado, United States Aston Carter Full time

    Cost Accountant Opening Immediate StartMonday-Friday Onsite Description:Establishes standard product costs for assigned products and maintains all cost elements, including current formulation, raw material and packaging supply requirements, labor, and overhead.Coordinates production and inventory records, assigns value basis established standard costs, and...

  • Healthcare Support Specialist

    6 days ago

    Aurora, Colorado, United States UCHealth Full time

    Location: UCHealth Anschutz Inpatient PavilionDepartment: Medicine Health Services UnitFTE:PRN, 0.0, 0.00 hours per pay period (2 weeks)Shift: RotatingPay: $24.83 / hour. Compensation is based on the applicant's relevant experience.Minimum Qualifications:Basic Life Support (BLS) Healthcare Provider certification required within 30 days of hire.Must be...