Current jobs related to Provider Support Analyst Sr - San Antonio, Texas - QTC Management, Inc.

  • Healthcare Provider Compensation Analyst

    2 weeks ago

    San Antonio, Texas, United States University Health Full time

    POSITION OVERVIEW AND DUTIESThe Healthcare Provider Compensation Analyst is responsible for managing and supervising the integration of provider agreements and reimbursement schedules into the claims processing framework to guarantee the precision and uniformity of claims payments.This role serves as a key intermediary among the Auditing, Benefits...

  • Sr. ETL DataStage Developer

    3 months ago

    San Antonio, Texas, United States Advaana Staffing Full time

    Position Sr. ETL DataStage DeveloperLocation San Antonio TX.Duration 12+ MonthsJob description Analyze requirements and existing resources to create efficient database and ETL designs to support system to system data integration Work with project and business analyst leads in order to develop and clarify in-depth technical requirements including logical and...

  • Technical Support Analyst

    2 days ago

    San Antonio, Texas, United States Collabera Full time

    Job SummaryCollabera is seeking a highly skilled Helpdesk Support Analyst to join our team. As a Helpdesk Support Analyst, you will be responsible for providing technical support to our clients and ensuring that their IT needs are met.Key ResponsibilitiesTechnical SupportProvide technical support to clients via phone, email, and in-person Troubleshoot and...

  • Information Systems Support Analyst

    1 week ago

    San Antonio, Texas, United States Credit Human Full time

    Position Overview:We are looking for an Information Systems Support Analyst to join our Information and System Support Department. This role is dedicated to enhancing the servicing of Credit Human and investor-owned housing loans. Reporting directly to the ISS Manager, the analyst will systematically evaluate and document assigned processes, workflows, and...

  • Information Systems Support Analyst

    1 week ago

    San Antonio, Texas, United States Credit Human Full time

    Position Overview:We are looking for an experienced Technical Analyst within the Information and System Support Department. This role is essential for enhancing the service delivery of Credit Human and investor-owned housing loans. Reporting directly to the ISS Manager, the Technical Analyst will systematically assess and document various processes,...

  • Information Systems Support Analyst

    1 week ago

    San Antonio, Texas, United States Credit Human Full time

    Position Overview:We are looking for an experienced Technical Analyst in the Information Systems Support sector. This role is essential for enhancing the servicing of Credit Human and investor-owned housing loans. Reporting directly to the ISS Manager, the Technical Analyst will systematically evaluate and document various processes, workflows, and system...

  • Technical Support Analyst

    5 days ago

    San Antonio, Texas, United States K-Tek Resourcing Full time

    Job OverviewPosition: Technical Support AnalystLocation: RemoteContract Type: Long TermKey Responsibilities:Deliver troubleshooting assistance for hardware, software, and network issues through various communication channels.Escalate complex issues to higher-level IT support teams as necessary.Manage vendor relationships to ensure effective resolution of...

  • Help Desk Support Analyst

    1 month ago

    San Antonio, Texas, United States Motion Recruitment Full time

    Grow your career as a Helpdesk Support Analyst with an innovative global bank in San Antonio, TX. Contract role with strong possibility of extension. Will require working a hybrid schedule 2-3 days onsite per week.Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide....

  • Senior Mortgage Sales Support Analyst

    1 week ago

    San Antonio, Texas, United States The Ladders Full time

    Overview Are you ready to elevate your career? At The Ladders, every day presents a chance to excel and contribute to a team dedicated to delivering exceptional service to our clients and communities. We are committed to helping our clients achieve their aspirations and dreams while adhering to our mission of facilitating their success. Becoming a part of...

  • Senior Client Support Analyst

    1 week ago

    San Antonio, Texas, United States Citigroup Inc Full time

    About Citigroup Inc:Citigroup Inc, a premier global financial institution, serves approximately 200 million customer accounts across more than 160 countries and jurisdictions. We offer a comprehensive array of financial products and services, including consumer banking, corporate and investment banking, securities brokerage, transaction services, and wealth...

  • Senior Mortgage Sales Support Analyst

    5 days ago

    San Antonio, Texas, United States The Ladders Full time

    Overview Are you ready to elevate your career? At The Ladders, we believe in empowering our employees to excel and contribute to a team dedicated to delivering exceptional service to our clients and communities. Our mission is to support our members in achieving their aspirations and to foster an environment where they can thrive. Becoming a part of The...

  • Senior Mortgage Sales Support Analyst

    1 week ago

    San Antonio, Texas, United States The Ladders Full time

    Overview Are you ready to elevate your career? At The Ladders, each day presents a chance to excel and contribute to a team dedicated to delivering exceptional service to our clients and communities. We are committed to helping our clients achieve their aspirations and dreams, striving to fulfill our mission of enabling them to 'do better.' Becoming part of...

  • Pre-Claims Analyst

    1 week ago

    San Antonio, Texas, United States Texas Healthcare Solutions Inc Full time

    Key ResponsibilitiesThe Pre-Claims Analyst adheres to all legal and ethical standards concerning the agency's products and services. The Pre-Claims Analyst ensures compliance with established policies and procedures. The Pre-Claims Analyst reviews account documentation and takes appropriate actions as directed. The Pre-Claims Analyst assists in identifying...

  • Junior Security Analyst

    1 week ago

    San Antonio, Texas, United States PeopleTec Full time

    Position OverviewPeopleTec is seeking motivated individuals for the role of Junior Security Analyst. This position is ideal for recent graduates or those with limited experience in the cybersecurity field.Key ResponsibilitiesThe Junior Security Analyst will collaborate with senior analysts to:Review and assess Risk Management Framework (RMF) documentation...

  • Helpdesk Support Specialist

    2 days ago

    San Antonio, Texas, United States Collabera Full time

    Job SummaryCollabera is seeking a highly skilled Helpdesk Support Analyst to join our team. As a Helpdesk Support Analyst, you will be responsible for providing technical support to our clients and ensuring that their IT needs are met.Key ResponsibilitiesTechnical SupportProvide technical support to clients via phone, email, and in-person Troubleshoot and...

  • Service Desk Analyst Senior

    4 weeks ago

    San Antonio, Texas, United States Christus Health Full time

    DescriptionSummary:The Service Desk Analyst Senior is responsible for supporting the functionality and operational efficiency of assigned computer information systems and services and other Information Management technology and processes. This entails advising, training, and assisting customers in the operation and administration of their systems; responding...

  • IT Support Specialist

    1 week ago

    San Antonio, Texas, United States VDart Inc Full time

    Job OverviewPosition: Service Desk AnalystLocation: RemoteThe Service Desk Analyst is responsible for delivering exceptional technical support to end users. This role involves:Diagnosing and resolving hardware, software, and network issues through various communication channels.Escalating complex problems to specialized IT support teams.Managing vendor...

  • Senior Contract Analyst

    5 days ago

    San Antonio, Texas, United States Amyx Full time

    Job SummaryWe are seeking a highly skilled Senior Contract Analyst to join our team at Amyx. As a key member of our acquisition management team, you will be responsible for providing expert technical advice and support to foster the development of guidelines, implementation of new developments, and expert interpretation of complex contracting principles.Key...

  • Sr. Account Manager

    2 months ago

    San Antonio, Texas, United States Motorola Solutions Full time

    Company OverviewAt Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part...

  • IT Support Specialist

    1 week ago

    San Antonio, Texas, United States VDart Inc Full time

    Job OverviewPosition: Service Desk AnalystLocation: San Antonio, TXThe Service Desk Analyst is responsible for delivering comprehensive technical support to end users through various communication channels. This role involves:Diagnosing and resolving hardware, software, and network issues for users via phone, email, and chat.Escalating complex issues to...

Provider Support Analyst Sr

1 month ago

San Antonio, Texas, United States QTC Management, Inc. Full time

Want to work for a company that helps our Nation's heroes?

Do you have a background as a Medical Technician/Assistant, Military Medic or experience working alongside with Providers?

This is the job for you Leidos QTC Health Services is hiring for a Provider Support Analyst Sr for our San Antonio, TX office.

  • This position requires onsite training at our San Antonio office for the first 5-6 weeks Monday-Friday 8am-5pm.
  • Following the training, you will then work fully remote.
  • Must be able to work weekends, overtime and shift schedule

Who is Leidos QTC Health Services?

Leidos QTC Health Services collaborates closely with government and non-government customers to address current and future program needs within the health services domain. We specialize in disability-focused medical examinations, independent medical exams and review services, occupational health services, diagnostic testing, and case management solutions. As innovators, we focus on advancing technologies that improve service delivery, with a particular emphasis on enhancing accessibility for examinees in rural communities. With a proven track record of continuous improvement and steady growth, we now handle over 2 million appointments annually. Visit for more information.

What part would you play in this role?

You will be working closely with Providers on a daily basis. This includes answering, processing and documenting all calls from Providers. You will be the service liaison between the Provider and the internal operational staff, and deliver exceptional support at all touch points. Conduct consistent evaluation of workflow at every interaction with the Provider in order to increase Provider retention rates and ability to complete expanded volumes of work by solving all possible workflow issues.

In this rewarding role, you will also:

  • Be responsible for triaging, evaluating and resolving all provider requests utilizing approved best practice workflows and providing highly effective customer service.
  • Participate in the development and implementation of strategic initiatives for provider efficiency, quality, and usability of the all QTC systems to enhance provider experience.
  • Partner with internal department resources to coordinate process and technology changes to support provider needs.
  • Continually leading and training providers through software/system functionality while assisting in process improvement activities with providers.

You must have:

  • High School diploma, or equivalent (GED) required
  • 1 -3 years' experience in vocational training in specific aspects of job functions and/or demonstrated ability to perform assigned tasks in a medical related area of study (i.e. LVN, LPN, EMT, MA, Military Medic, etc.) required.
  • Must be able to work weekends, overtime and shift schedule
  • Must be able to train on site for the first 5-6 weeks with a training schedule of Monday-Friday 8am-5pm
  • Mandatory overtime Saturday rotation every 3-4 weeks which is estimated at 5.25 OT hours
  • Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation

Preferred to have:

  • Ability to work independently, take initiative and be self-motivated
  • Strong communication skills, both verbal and written for internal and external customers
  • Possess excellent organizational and follow up skills, with a strong attention to detail
  • Strong computer and web based application skills
  • Effective critical thinking and problem solving skills to effectively resolve calls in a one call scenario

Pay Range:

$25-26

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, performance-related bonuses, health and wellness programs, student loan repayment and tuition reimbursement, paid leave and retirement. More details are available here .

The Leidos QTC Health Services pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.

Leidos QTC Health Services is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status.

EducationRequired
  • High School Diploma or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)