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Business Process Manager

4 months ago

Dallas, Texas, United States Professional Diversity Network Full time
Apex Systems, Inc.

Job#:

Job Description:

***If interested in the opportunity below please email a copy of your resume to[email protected]***

Role:Business Process Manager
Duration: 6 month, possibly extended
Location: Dallas TX - Fully Onsite to start then will move to hybrid (4 days in office, 1 WFH)
Job Description:
The Process Manager role is focused onleading a wide variety of process improvement projects and transformation initiatives across the Consumer Sales unit. This position will be responsible for developing business process improvement capabilities within the Transformation team in a highly visible role reporting into the Consumer Sales Operations Team. The person will be a key contributor to the department by providing strong professional/executive-level presence, technical expertise, business acumen, and a strong desire to help drive business process improvements
Responsibilities:

  • Represent Consumer Sales Operations interests within the Sales Rabbit platform.
  • Update lead routing and assignment across Consumer Sales D2d Sales Teams Internally / Externally
  • Share ownership of integration between Market and Sales Rabbit.
  • Ensure tracking standards that account for marketing / sales goals, drive efficiencies, and enable advanced insights including site analytics, multi-touch attribution, cross-channel and product buy flows.
  • Learn, follow, and evangelize the specific procedures for campaign implementation when new technology or additional ad management systems are introduced.
  • Contribute to the departments goal of continuous improvement and delivering value-added results.
  • Develop, define, and implement cross-functional process and procedures facilitating a formal PMO function to drive key business imperatives regarding lead management.
  • Prepare tracking enhancements for critical code releases - includes aligning with key partners, identify dependencies and requirements, performing regular quality checks, and advancing progress through privacy and architecture reviews.
  • Learn, follow, and evangelize the specific procedures for campaign implementation when new technology or additional systems are introduced.
  • Actively manage competing deliverables to meet business commitments and client expectations.


Required Qualifications:

  • Experience with advanced business process reengineering practices, procedures, and principles (e.g., Agile, Lean, Six Sigma, Data mapping and/or Project management).
  • At least 5 years of professional level experience in Telecommunications in Product, Marketing, Sales/Service, Revenue Operations, Testing, Field Ops or IT PMO.
  • Strong PC skills including 365 Office Suit - Excel, Word Outlook - advanced Excel formula & pivot table experience.
  • Strong project management skills and ability to interact with all levels of the organization.
  • Strong analytical and critical thinking skills.
  • Ability to problem solve and work independently.
  • Strong time management, organizational, facilitation and communication skills.
  • Sales Force, campaign management, SalesRabbit experience a plus.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

VEVRAA Federal ContractorWe request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.PDN-9c881f4d-4ade-45eb e4c47a558f