Business Process Analyst

2 days ago

Dallas, Texas, United States ARU Full time
Job Title: Business Process Analyst

ARU is seeking a highly skilled Business Process Analyst to join our rapidly growing Operations team. As a Business Process Analyst, you will play a critical role in analyzing, designing, and implementing process improvements across the organization.

About the Role

You will work closely with cross-functional teams to assess current operations, identify bottlenecks, and plan, execute, and measure solutions that enhance efficiency, reduce costs, and improve the overall performance of business operations.

Key Responsibilities
  • Document, map, analyze, and prioritize current business processes to identify inefficiencies and improvement opportunities.
  • Develop and manage an overall organizational plan and schedule for continuous process improvement.
  • Collaborate with stakeholders to build relationships, gather requirements, understand business needs, and recommend streamlined solutions.
  • Lead the implementation of process changes, ensuring alignment with business goals and KPIs.
  • Monitor and evaluate the effectiveness of new processes post-implementation, making appropriate adjustments as required.
  • Collect and analyze data to support decision-making and optimize workflows.
  • Develop and document standard operating procedures (SOPs).
  • Drive cross-functional projects, including automation and digitization efforts.
  • Provide training and support to all company individuals and teams on process improvements.
Requirements
  • Bachelor's degree in Business, Information Systems, Operations, or a related field.
  • 2-5 years of experience in business process analysis, process improvement, or a related role.
  • Strong analytical and problem-solving skills with a focus on data-driven decision-making.
  • Familiarity with process mapping and process improvement tools and methodologies.
  • Excellent communication skills with the ability to effectively communicate findings and recommendations to stakeholders.
  • Strong organizational skills with the ability to manage multiple projects simultaneously.
  • Excellent professional communication and relationship building skills.
  • Ability to work independently and as part of a team.
  • Exceptional thoroughness, accuracy, personal organization, time management, and record-keeping skills.
  • Excellent critical thinker and problem-solver under pressure. High intellectual curiosity, with an enjoyment of learning and self-improvement.
  • Proven ability to take ownership of assigned responsibilities and accompanying results.
About ARU

ARU was founded in 2016 and has quickly risen to become the U.S. leader in specialty product development, underwriting, loss control, and technology. ARU uses fundamental scientific principles, granular weather metrics, proprietary technology, and niche expertise to maintain a sustainable and profitable risk portfolio of historically challenging Property risks, all while providing a superior experience to policyholders.

ARU serves a diverse network of retail producers, wholesalers, and carriers, providing not only traditional underwriting and loss control services, but also technology, product development, operational support, and reinsurance capacity. ARU is part of the Accelerant Insurance family.

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