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Medical Office Associate

4 months ago

Morristown, Tennessee, United States Atlantic Health Full time

Principal Accountabilities:

  • Assists patients with appointment scheduling
  • Checks patients in/out in EPIC
  • Transcribes orders
  • Manages referrals
  • Monitors and schedules PT online appointment request portal
  • Runs estimates, collects co-pays and up front balances
  • Addresses EPIC work queues and maintains them in good standing
  • Manages departmental phone lines
  • Monitors appointment reminder system
  • Orders office and clinical supplies as needed
  • Assists patients with problem solving issues related to scheduling, registration, insurance, copays, etc.
  • Provides excellent customer service
  • Completes all AHS and role specific mandatory trainings
  • Assists with insurance responsibilities as needed (depending on site volumes)
  • Maintains proper communication with supervisor and staff, including email correspondence and others in a timely manner
  • Performs other administrative tasks as needed

Required:
1. High School Diploma or equivalent experience
2. Excellent verbal and written communication skills

Preferred:
1. Individual must be customer and employee focused, must have demonstrated ability to multi-task

About US

At Atlantic Health System, our promise to our communities is that anyone who enters anyone of our facilities, receive the highest quality care delivered at the right time, at the right place, and at the right cost. That commitment is also echoed in the respect, development and opportunities we give to our more than 18,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the state, and committed to creating a Trusted Network of Caring. Our facilities and sites of care include:

  • Morristown Medical Center, Morristown, NJ
  • Overlook Medical Center, Summit NJ
  • Newton Medical Center, Newton, NJ
  • Chilton Medical Center, Pompton Plains, NJ
  • Hackettstown Medical Center, Hackettstown, NJ
  • Goryeb Children's Hospital, Morriston NJ
  • Atlantic Rehabilitation
  • Atlantic Home Care and Hospice

We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. We are part of Atlantic Accountable Care Organization, one of the largest ACOs in the nation, and are a member of AllSpire Health Partners.
We receiver awards and recognitions for what we provide to our patients, team members and communities. Below are just a few of our accolades:

  • 100 Best Companies to Work For and FORTUNE magazine (13 years in a row)
  • Best Places to Work in Healthcare – Modern Healthcare
  • 150 Top Places to work in Healthcare – Becker's Healthcare
  • 100 Accountable Care Organizations to Know – Becker's Hospital Review
  • Best Employers for Workers over 50 – AARP
  • Gold-Level "Well Workplace": Wellness Council of America (WELCOA)
  • CEO Cancer Gold Standard TM
  • One of the 100 Best Workplaces for Millennials" Great Place to Work and FORTUNE magazine
  • One of the 20 Best Workplaces in Health Care: Great Place to Work and FORTUNE magazine
  • Security 500: Security Magazine
  • Official Health Care Partner of the New York Jets
  • NJ Sustainable Business

Rated the number one hospital in New Jersey by U.S. News & World Report for four years in a row, Morristown Medical Center is a nationally-recognized leader in cardiology and heart surgery, orthopedics, gynecology, geriatrics, gastroenterology and GI surgery, pulmonology and lung surgery, and urology.
We are the only hospital in New Jersey named one of America's '50 Best Hopsitals' for six consecutive years by Healthgrades and one of the World's Best Hospitals (the 34th best hospital in the United States and number one in NJ) by Newsweek. We were included on Becker's Healthcare 2020 list of "100 Great Hospitals in America". In addition, Leapfrog recognized us with an "A" hospital safety grade – its highest – twelve consecutive times, and the Centers for Medicare and Medicaid Services awarded us again with its highest five-start rating in 2020.
Morristown Medical Center is a Magnet Hospital for Excellence in Nursing Service, the highest level of recognition achievable from the American Nurses Credentialing Center for facilities that provide acute care services. Our nonprofit hospital was also designated a Level I Regional Trauma Center by the American College of Surgeons and a Level II by the State of NJ.

EEO STATEMENT

Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.