Desktop Support Analyst

2 months ago


Bowling Green, Kentucky, United States Magna International Inc. Full time

Job Number: 68159
Group: Cosma International
Division: Bowling Green Metalforming
Job Type: Permanent/Regular
Location: BOWLING GREEN
Work Style:

About us

We see a future where everyone can live and move without limitations. That's why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people.

Forward. For all.

Group Summary

Cosma provides a comprehensive range of body, chassis and engineering solutions to global customers. Through our robust product engineering, outstanding tooling capabilities and diverse process expertise, we continue to bring lightweight and innovative products to market.

About the Role

Provide 1st level technical support for application software, computer hardware, network equipment, and other systems throughout the Enterprise. Configure and deploy computer workstations, laptops, phones, printers, and mobile devices. Research and follow best practices in technology, standards, and documented procedures.

Your Responsibilities
  • Know and understand Bowling Green Metalforming Quality and Environmental policies.
  • Perform other duties as required.
  • Follows and supports and Magna's operating principles.
  • Solve day-to-day problems with Windows client operating systems, Microsoft Office, software packages, IP telephones, printers, and mobile devices.
  • Troubleshoot connectivity for wired and wireless connections.
  • Maintain Windows client OS software patches and security updates.
  • Install, upgrade, and/or repair computer hardware and software.
  • Maintain up-to-date inventories for hardware and software.
  • Provide on-site and remote user support.

Who we are looking for

Education and/or Experience:

  • High School diploma or GED required
  • Associate's degree in IT or equivalent experience required
  • Microsoft, CompTIA, HDI certifications are a plus

Knowledge, Skills and Abilities:

  • Computer skills; proficient in Microsoft Word and Excel preferred
  • Minimum of 1 year experience in a manufacturing environment preferred
  • Operate standard office equipment preferred
  • Minimum of 1 year of working experience in a technical field required
Your preferred qualifications
What we offer

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

Site Benefits
  • Medical, Dental, Vision
  • 401K - matching
  • Paid vacation
  • Paid holidays
  • Employee profit sharing
  • Employee appreciation events
  • On-site cafeterias
Awareness. Unity. Empowerment.

At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.




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