IT Support Technician
1 week ago
TEKsystems is in search of a skilled IT Support Technician who possesses a strong enthusiasm for technology and excels in resolving intricate IT challenges to become a part of our client's workforce.
This position requires onsite presence.
Key Responsibilities:
- Administer and provide support for Remote Desktop Services
- Manage user and group accounts in Active Directory and Azure
- Support Office 365 accounts and licensing
- Oversee DHCP, DNS, FTP, and various network services
- Respond to alerts from server resource monitoring
- Address customer support inquiries and tickets
- Deliver training and create documentation
- Maintain an inventory of software
Qualifications:
- Associate's degree or equivalent professional experience
- 3+ years in workstation configuration management and server administration
- Proficient in Windows 10/11 and Windows Server (2016–2022)
- Experience with Microsoft Active Directory and System Center Configuration Manager
- Knowledge of Hyper-V server virtualization
- Basic to intermediate skills in PowerShell scripting
- Strong analytical and problem-solving capabilities
- Excellent customer service skills and meticulous attention to detail
Preferred Qualifications:
- Certifications such as Microsoft MCP, A+, and Network+
About TEKsystems:
We are partners in transformation, assisting clients in realizing ideas and solutions to leverage a new realm of opportunities. Our team comprises 80,000 professionals collaborating with over 6,000 clients, including a significant portion of the Fortune 500, across North America, Europe, and Asia.
As a leader in Full-Stack Technology Services, Talent Services, and practical application, we engage with forward-thinking leaders to instigate change.
This is the essence of genuine partnership. TEKsystems is a proud member of the Allegis Group.
We are an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
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