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FullStack Tech Lead, Digital Product Delivery and Support

3 months ago

Remote, Oregon, United States Wyndham Hotels & Resorts Full time

Wyndham Hotels & Resorts is now seeking a FullStack Tech Lead, Digital Product Delivery and Support to join our team.

Why Wyndham?

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You'll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you'll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can't wait to welcome you

The Role

The Digital Product team leads the product strategy, delivery and operations for Wyndham Hotels & Resorts' Digital Channels including the brand websites, mobile app, loyalty, franchise administration (Wyndham Community) and customer relationship management (CRM) solutions. The team works closely with the business and IT teams to evolve business needs across the globe into technology solutions that are delivered through the IT Roadmap.

As a Full Stack Lead, you will play a pivotal role in driving the development and implementation of digital solutions for our clients. You will be responsible for directing a team of developers, architects, and analysts to deliver high-quality, scalable, and performance-driven solutions, as well as providing production support activities to ensure the ongoing success of our projects.

What you'll do
  • Lead the end-to-end development and implementation of digital solutions leveraging Adobe Experience Manager (AEM) for front-end development.
  • Collaborating with Architects and designing scalable and maintainable solutions that integrate with Adobe Suite products including Adobe Target, Adobe Analytics, and Adobe Launch.
  • Collaborate with cross-functional teams including UX/UI designers, backend developers, and project managers to ensure the successful delivery of projects.
  • Collaborate with mobile app development teams to ensure seamless integration with backend systems and APIs.
  • Provide technical leadership and mentorship to junior team members, fostering a culture of innovation and continuous learning.
  • Stay abreast of emerging technologies and best practices in digital experience platforms, front-end development, and cloud services.
  • Drive optimization efforts to improve site performance, user experience, and conversion rates through data-driven insights and experimentation.
  • Utilize AWS Lambda and other cloud services to develop serverless applications and integrations as needed.
  • Provide production support activities including monitoring, troubleshooting, and resolving technical issues to ensure the ongoing stability and performance of deployed solutions.
You'll be successful if you have
  • Experience with digital commerce and or online retail.
  • Ability to work on complex projects.
  • Must be able to communicate effectively and build solid relationships with individuals at all levels, in multiple geographies and business functions.
  • Excellent oral and written communication skills and exceptional interpersonal skills.
  • Ability to communicate decisions and recommendations to senior leadership in a clear and concise manner.
  • Demonstrated ability to work under pressure.

Required Qualifications/Experience
  • Bachelor's degree in computer science or equivalent.
  • 6+ years of experience in full stack development with expertise in AEM Front End Development.
  • Proficiency in Adobe Suite products including Adobe Target, Adobe Analytics, and Adobe Launch. Adobe Certified Expert (ACE) or equivalent certification preferred.
  • Hands-on experience with AWS Lambda and other AWS services. AWS Certified Developer or Solutions Architect certification preferred.
  • In-depth understanding of Adobe Experience Manager (AEM) including template development, component creation, and AEM architecture.
  • Experience implementing and optimizing personalized experiences using Adobe Target.
  • Proficient in creating and managing tags, triggers, and rules in Adobe Launch.
  • Strong knowledge of AWS services such as Lambda, API Gateway, S3, DynamoDB, and IAM.
  • Strong understanding of web development technologies including HTML5, CSS3, JavaScript, and modern frameworks/libraries such as React or Angular.
  • Experience with version control systems (e.g., Git), build tools (e.g., Jenkins Cloud bees) and CI/CD pipelines.
  • Excellent communication and leadership skills with the ability to effectively collaborate with cross-functional teams and stakeholders.
  • Proven track record of delivering high-quality solutions on time and within budget.
  • Hands-on experience in optimizing page speed of B2C websites.
  • Knowledge of optimization tools such as Google PageSpeed, Akamai CDN, DataDog is a plus.
  • Excellent problem-solving skills, with a demonstrated ability to identify issues, solve them quickly and well, and know when to rely on internal resources to assist.
  • Familiarity with mobile app development concepts and frameworks (e.g., React Native, Flutter, Swift, Kotlin).
  • Knowledge of current digital marketing trends and best practices on topics such as personalization, cross-channel marketing, mobile, data-driven optimization of experiences.

COMPANY OVERVIEW:

Wyndham Hotels & Resorts is the world's largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company's mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.

Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.

Employment Status: Full-time

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