Product Lead for Healthcare Eligibility

2 weeks ago


Remote, Oregon, United States Phreesia Full time

Position Overview:

The Eligibility & Benefits division at Phreesia is on the lookout for a motivated, decisive, and collaborative Product Manager with a solid background in healthcare eligibility and benefits to enhance our Product Management team.

In this capacity, you will leverage your expertise in working with eligibility payers and your understanding of the eligibility landscape, which encompasses eligibility verification, 270/271 transactions, co-pays, cost estimation, prior authorization, and more. You will be responsible for developing and integrating eligibility APIs/SDKs, including connections with clearinghouses and direct payer systems. Additionally, you will manage the complete product lifecycle, driving innovation and strategic direction, defining comprehensive requirements, and staying informed about market trends and competitor activities while collaborating with other product teams and engineers on product launch strategies.

As a Product Manager for Eligibility & Benefits, you will work closely with cross-functional teams, including Clinical Engagement, Sales, Engineering, UX, Marketing, and other Product teams, to deliver cutting-edge products, enhance adoption rates, and maximize utilization.

This role is ideal for individuals who excel under pressure and thrive in a dynamic environment, building strong partnerships through effective communication and demonstrating a genuine passion for healthcare. You will utilize your exceptional problem-solving abilities, critical thinking skills, and adeptness at multitasking to prioritize tasks effectively.

Key Responsibilities:

  • Define the vision and roadmap for a product within the portfolio aligned with business objectives.
  • Construct business cases for new features and enhancements by collaborating with product leadership, marketing, sales, and operations teams.
  • Develop detailed product specifications and translate them into user stories for engineering implementation.
  • Lead product go-to-market strategies and execute successful launch plans with support from product leadership, market development, client success, and marketing teams.
  • Manage escalations, investigate issues, and prioritize resolutions; establish definitions and strategies to achieve specific product outcomes.
  • Understand market challenges and needs while acting as a product advocate within the organization and for clients.
  • Analyze product data and monitor usage metrics or other key performance indicators (KPIs).
  • Provide product support and training to sales and operations teams.

Qualifications:

  • Bachelor's degree is required.
  • 3-5 years of product management experience, preferably in a high-growth B2B SaaS environment utilizing Agile methodologies, or at least 4 years of experience at Phreesia demonstrating product expertise.
  • Ability to perform well under pressure and effectively manage multiple projects in a fast-paced environment while exhibiting strong leadership skills.
  • Experience leading product initiatives across various cross-functional teams.
  • A passion for enhancing healthcare access and improving user experience through product creation and analysis.
  • Excellent analytical, problem-solving, organizational, written, and verbal communication skills.
  • Strong interpersonal skills and the ability to work collaboratively in a team setting.

About Phreesia:

At Phreesia, we are committed to creating a better, more engaging healthcare experience. Our mission is to assist healthcare organizations in navigating an ever-evolving landscape by transforming healthcare delivery. Our SaaS platform digitizes appointment check-in and provides tools to engage patients, enhance efficiency, optimize staffing, and improve clinical care.

We value our employees and strive to maintain a diverse and dynamic work environment. Phreesia has been recognized multiple times as one of Modern Healthcare Magazine's Best Places to Work in Healthcare and has been included in the Bloomberg Gender Equality Index. We are dedicated to enhancing our employee experience through new programs and initiatives. If you appreciate a culture of recognition, inclusivity, professional development, and growth opportunities, Phreesia may be the right fit for you.

Employee Benefits:

  • 100% remote work with home office expense reimbursements.
  • Competitive compensation packages.
  • Flexible paid time off and company holidays.
  • Monthly reimbursements for cell phone, internet, and wellness expenses.
  • Fully paid 12-week parental leave for U.S. employees, along with generous parental benefits for Canadian employees.
  • A variety of insurance options for employees and their pets.
  • Reimbursement for continuing education and professional certifications.
  • Opportunities to join Employee Resource Groups.

We are committed to fostering a diverse and inclusive environment and are proud to be an equal opportunity employer.



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