Care Management Outreach Specialist

2 months ago

Oklahoma City, Oklahoma, United States Sharecare, Inc. Full time

Job Description:

Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit

Job Summary:

Under the general supervision of the Operations Manager, the Outreach Specialist has the primary responsibility of scheduling members for enrollment into an eligible Health plan. The position requires excellent sales skills, telephonic communication, and customer service skills.

Essential Job Functions:

  • Utilizes provided member list to make outbound calls to members using an internal telephony system in a healthcare call center environment. Outbound calls are primary responsibility with productivity and quality metrics determined by leadership.
  • Accurately schedules appointments between member and Care Manager using shared calendar.
  • Utilizes email to communicate confirmed appointments and modify appointments as needed.
  • Accurately collects, inputs and updates data provided by members into the appropriate system in a timely manner as appropriate and on an as needed basis.
  • Provides clerical support to the CF Value Based Care Management program as needed.
  • Cross-trained to provide administrative support to all members of the team.
  • Processes data and maintains confidentiality of all sensitive information.

Specific Skills/ Attributes:

  • Well-versed using computers and familiar using Microsoft Outlook, Excel and Word.
  • Ability to work effectively with all levels of management and other colleagues, demonstrating initiative, mature judgment, and customer service orientation.
  • Strong communication (verbal and written) skills.
  • Must possess high degree of professionalism, adaptability, and strong customer service skills.

Qualifications:

  • High school diploma required.
  • Minimum of one year experience in sales driven, call center and/or customer service environment.
  • Medical field experience preferred.

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.


  • Marketing Outreach Specialist

    6 days ago

    Oklahoma City, Oklahoma, United States Acceleratewoundcare Full time

    Position OverviewAccelerate Wound Care is a dynamic and innovative healthcare organization seeking a dedicated Marketing Coordinator to enhance our outreach and promotional initiatives. Our mission is to ensure that advanced wound management techniques are accessible to patients, allowing them to achieve the highest quality of life.We pride ourselves on...

  • Child Welfare Outreach Specialist III

    2 days ago

    Oklahoma City, Oklahoma, United States Oklahoma Human Services Full time

    Job OverviewThis role is situated within the realm of Child Welfare at Oklahoma's premier state agency.Engaging in Child Welfare allows you to significantly influence the safety and welfare of children and families, fostering positive change for future generations. If you are dedicated to social work and aspire to make a meaningful impact in your community,...

  • Tribal Outreach Liaison

    3 days ago

    Oklahoma City, Oklahoma, United States InsideHigherEd Full time

    About the Role:InsideHigherEd is seeking a highly motivated and experienced Tribal Outreach Liaison to join our team. As a key member of our community outreach and engagement efforts, you will play a critical role in developing and implementing initiatives that promote cancer awareness, screening, and education in Tribal communities.Key...

  • Admissions Outreach Specialist

    1 day ago

    Oklahoma City, Oklahoma, United States Oklahoma State University Full time

    Position Overview:The Student Recruitment Specialist plays a crucial role in fostering student engagement and facilitating the recruitment process for Oklahoma State University. This position focuses on strategizing, executing, and assessing initiatives aimed at attracting prospective students for enrollment. The specialist will identify target demographics...

  • Clinical Care Operations Specialist

    7 days ago

    Oklahoma City, Oklahoma, United States Aylo Health Services, Inc. Full time

    Position Overview:The Clinical Care Operations Specialist plays a vital role within Aylo Health Services, Inc., serving as a bridge between healthcare providers and patients. This position is essential for enhancing the patient experience and ensuring seamless communication throughout the care process.Key Responsibilities:Conduct proactive outreach to...

  • Senior Program Management Specialist

    7 days ago

    Oklahoma City, Oklahoma, United States Deltek Talent Management Full time

    Job Title: Senior Program Management SpecialistLocation: RemoteEducation: Bachelor's Degree RequiredJob Type: Full-timePosition Overview:The Senior Program Management Specialist serves as the primary authority in program acquisition support, overseeing critical information management tasks. This role involves the development, facilitation, and coordination...

  • Clinical Social Work Specialist

    1 day ago

    Oklahoma City, Oklahoma, United States Actalent Full time

    Job SummaryActalent is seeking a skilled Clinical Social Work Specialist to join our team. As a Clinical Social Work Specialist, you will be responsible for conducting screening and risk assessment interventions, assisting with non-medical aspects of patient care, and identifying special needs patients through health screens and other resources.Key...

  • Infection Control Specialist

    6 days ago

    Oklahoma City, Oklahoma, United States Kingwood Skilled Nursing & Therapy Full time

    Position Overview: As an Infection Control Specialist, you will leverage your expertise in data analysis, system management, and educational outreach to combat and manage infectious diseases, including but not limited to COVID-19. Key Responsibilities: Identify and assess infectious disease trends and processes.Conduct surveillance and epidemiological...

  • Patient Care Transition Specialist

    6 days ago

    Oklahoma City, Oklahoma, United States Interim HealthCare Full time

    Are you a dedicated and empathetic nursing professional looking to elevate your career? Do you have a strong desire to positively impact the lives of patients? If so, Interim HealthCare has an exciting opportunity for you. We are in search of a motivated Patient Care Transition Specialist (LPN or RN) to become part of our team. In this essential role, you...

  • Neurotology Specialist

    6 days ago

    Oklahoma City, Oklahoma, United States SSM Health Full time

    Exciting Opportunity: Neurotology SpecialistJoin a well-established Otology practice seeking a dedicated Neurotology Specialist. Collaborate with skilled colleagues in a supportive environment, with no emergency room responsibilities.Key Features:Full-time employment with an attractive remuneration packageWork alongside fellowship-trained medical...

  • Recovery Support Specialist II

    6 days ago

    Oklahoma City, Oklahoma, United States Red Rock Behavioral Health Services Full time

    Recovery Support Specialist Job OverviewSUMMARYThe Recovery Support Specialist plays a crucial role in facilitating rehabilitation and providing assistance to individuals navigating their recovery journeys. Key responsibilities encompass crisis management, client representation, educational outreach, and support for substance use challenges. The Specialist...

  • Housing Support Case Manager

    6 days ago

    Oklahoma City, Oklahoma, United States City Care OKC Full time

    Job OverviewSignificant incentives available for new hires.Position Summary:This role is funded through grants. The Housing Support Case Manager plays a crucial role in delivering extensive case management services aimed at assisting individuals facing chronic homelessness as they transition to stable living conditions. This position emphasizes collaboration...

  • Senior Care Coordination Specialist

    6 days ago

    Oklahoma City, Oklahoma, United States Recovery Centers of America Full time

    Position Overview:The Senior Care Coordination Specialist will lead and guide the Case Management team to ensure comprehensive ongoing care strategies.Their main objectives include guaranteeing outstanding patient care management, which encompasses the arrangement of follow-up care appointments with preferred healthcare providers, and nurturing relationships...

  • Traveling CT Imaging Specialist

    7 days ago

    Oklahoma City, Oklahoma, United States Samba Care Full time

    Samba Care is in search of a traveling CT Imaging Specialist for an exciting opportunity.Position Overview & RequirementsSpecialty: CT Imaging SpecialistDiscipline: Allied Health ProfessionalDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelRole Responsibilities:Preparing examination areas for patient assessments.Administering...

  • Healthcare Administrative Support Specialist

    7 days ago

    Oklahoma City, Oklahoma, United States Brigham and Women's Hospital Full time

    Job Overview - Healthcare Administrative Support SpecialistThis position offers a remote work opportunity with occasional onsite team meetings.Brigham and Women's Hospital is a leading institution in the healthcare sector, committed to delivering exceptional patient care and innovative health solutions.As part of our esteemed organization, you will be...

  • Client Support Specialist

    6 days ago

    Oklahoma City, Oklahoma, United States Sunbeam Family Services, Inc. Full time

    Job OverviewLocationOklahoma City, OKEmployment TypeFull-Time or Part-TimeEducational RequirementsBachelor's DegreePosition SummaryThe Client Support Specialist plays a crucial role in delivering comprehensive assistance to clients through a diverse range of services. These services may encompass case management, support groups, educational workshops, and...

  • Prospective Student Engagement Specialist

    6 days ago

    Oklahoma City, Oklahoma, United States Oklahoma State University Full time

    Position Overview:The Student Recruitment Specialist plays a crucial role in fostering student engagement and driving enrollment initiatives at Oklahoma State University. This position is dedicated to strategizing, executing, and assessing outreach programs aimed at attracting potential students. Key responsibilities include identifying target demographics,...

  • Cardiovascular Care Specialist

    2 days ago

    Oklahoma City, Oklahoma, United States Oklahoma Heart Hospital Full time

    About the Role:Oklahoma Heart Hospital is seeking a skilled Cardiovascular Care Specialist to join our team. As an Advanced Practitioner/Vascular Care Professional, you will play a vital role in providing high-quality patient care and contributing to the hospital's mission to deliver exceptional cardiovascular services.Key Responsibilities:Provide primary...

  • Pharmaceutical Care Specialist

    6 days ago

    Oklahoma City, Oklahoma, United States Actalent Full time

    Job Title: Pharmaceutical Care SpecialistWorking hours: Monday to Friday, 7am-3:30pm or 8am-4pm (No weekends)Position Overview: As a Pharmaceutical Care Specialist, your role will involve the critical assessment and interpretation of healthcare provider prescriptions, offering comprehensive drug information, and facilitating problem resolution while...

  • Billing Operations Specialist

    6 days ago

    Oklahoma City, Oklahoma, United States Cohesive Healthcare Management Full time

    Job OverviewPosition Summary:The role of a Corporate Billing Specialist is essential in maintaining precise and prompt billing operations within a corporate setting. This position requires collaboration with various departments and clients to produce invoices, monitor payments, and address billing issues. The specialist must uphold a high standard of...