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Senior Manager, Content Operations

2 months ago

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LG's Mission is to be #1 by creating a better life for our customers. At LG we make products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we offer the latest innovations to make "Life Good" As a global leader, we strive for greatness not only in the products we make but in our people. That is why we are currently seeking the newest innovator to join our dynamic team as Sr. Manager, Content Operations & Partnerships located in Englewood Cliffs, NJ. This role is ONSITE

Job Summary:

We are currently seeking our newest innovator to join our dynamic team as a Content Operations & Partnerships Senior Manager for LG Channels on the North American Platform Content & Services Team

Position Summary

LG Channels is a Free, Ad Supported streaming service available globally on LG Smart TVs. It is a top app on the LG webOS platform and continues to be a source of free entertainment for millions of viewers looking for News, TV Shows, Movies and more. The senior manager of content operations and partnerships for LG Channels will lead a team of experts to deliver our goal of creating the best FAST experience on webOS on LG Smart TVs.

This candidate must have a diverse background and a strong skillset in video content operations, advertising, new product ideation, and business development. The ideal candidate must have experience managing a team and possess coaching skills to empower direct reports, maximizing their contributions to the service. Collaboration and the ability to lead projects are necessary for this fast-growing team.

Responsibilities:

  • Oversee all aspects of on-boarding and delivery of content, including streaming channels, live events, and on-demand assets, with an emphasis on process or product improvements. Formalizing SLAs, best practices, and proactive problem solving are necessary in this role
  • Be a driving contributor with product and programming teams on new product or operations initiatives, with the ultimate goal of improving engagement and retention within LG Channels
  • Serve as the main point of escalation for the content operations team
  • Support other senior managers and/or directors in technical business development or aligning on commercial terms with content partner distribution agreements
  • Communicate key data insights, product updates, and the state of the business to partners as part of partner engagement meetings
  • Oversee direct reports, fostering collaborative and high-performing work environment. Possess strong delegation skills to effectively assign tasks based on individual strengths and workload capacity.
  • Demonstrate expertise of industry trends and developments for content, advertising, and video to mentor other team members
  • Must be available to be in-office full time. Must be available ~1 night for weekly calls with HQ
  • Occasional travel required for industry events or partner meetings

Qualifications:

  • 8 years of media, content, advertising industry experience
  • Experience in FAST and/or streaming is highly recommended
  • Proven results delivering on projects spanning multiple teams (product, content acquisition, advertising, billing, and more.)
  • Advanced knowledge of analytics tools and services (ex. Conviva, Adobe, Google Analytics, Wurl, Amagi, etc.)
  • Existing relationships with digital and/or streaming content companies
  • Basic technical knowledge of video delivery and ad insertion
  • BA/BS required. Master's degree or MBA preferred.

#LI-YS1

At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.

In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take in account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies, where applicable, the salary range listed may not reflect all geographic differentials applied .