Warranty Operations Manager
2 weeks ago
Join a Leading Luxury Automotive Manufacturer as a Warranty Operations Manager
Position Overview:
As a Warranty Operations Manager, you will play a crucial role in overseeing and managing warranty claims and processes within our esteemed organization.
Key Responsibilities:
Your primary responsibilities will include:
- Thoroughly reviewing warranty claims submitted by dealers for accuracy and compliance.
- Conducting detailed analysis of warranty costs and trends to inform strategic decisions.
- Providing exceptional support to dealers regarding warranty-related inquiries and issues.
- Facilitating the return of warranty parts from dealers to the manufacturing facility.
- Preparing comprehensive reports on claim volumes, types, and outcomes.
- Designing and delivering training programs for dealers and internal personnel to enhance service operations.
- Managing the documentation and logistics of warranty parts shipments.
- Collaborating with the Operations Manager to maintain warranty policy and procedural manuals.
Essential Qualifications:
The ideal candidate will possess:
- Strong analytical skills with attention to detail.
- Excellent communication abilities to liaise effectively with dealers and internal teams.
- Experience in warranty management or a related field within the automotive industry.
- Proficiency in data analysis and reporting.
Benefits:
We offer a competitive salary along with excellent benefits that require no contributions from employees.
About Aerotek:
At Aerotek, we believe that the success of our clients is driven by the talent of their employees. We are committed to connecting individuals with rewarding career opportunities. As a recognized leader in staffing and recruiting services, we pride ourselves on our people-focused approach.
Since our inception, we have expanded our reach to serve thousands of clients and contract employees across various industries.
Aerotek is an equal opportunity employer, welcoming applications from all qualified individuals.
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