We have other current jobs related to this field that you can find below
-
Partner Success Manager
2 weeks ago
Boston, Massachusetts, United States SAP LeanIX Full timeSAP LeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1200+ customers with Enterprise Architecture Management.We are currently seeking an experienced and resilient Senior Partner Success Manager. This unique role focuses on managing partner relationships,...
-
Customer Success Manager
3 weeks ago
Boston, Massachusetts, United States applike group Full timeEvery great app out there deserves to be connected with the right users and the right revenue streams. And adjoe will give this to them.adjoe is a leading mobile ad platform developing cutting-edge advertising and monetization solutions that take its app partners' business to the next level. Our unique ad unit Playtime has made us one of the fastest-growing...
-
Boston, Massachusetts, United States Amazon Full timeSMGS - AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Would you like to be part of a team that is redefining the IT industry? Amazon Web Services is leading the next paradigm...
-
Customer Success Manager
12 hours ago
Boston, Massachusetts, United States SS&C Technologies Holdings Full timeJob Overview Position Title: Client Success ManagerLocation: Remote/HybridAbout the Team:Are you interested in a vibrant workplace that merges finance and technology? SS&C Technologies Holdings, a premier provider of innovative software and services for the global investment management sector, is on the lookout for a Client Success Manager. This position...
-
Customer Success Manager
10 hours ago
Boston, Massachusetts, United States SS&C Technologies Holdings Full timeJob Overview Position: Client Success ManagerLocation: Boston, MA | HybridAbout the Team:Are you ready to thrive in a vibrant atmosphere that merges finance and technology? SS&C Technologies Holdings, a premier provider of award-winning software and services for the global investment management sector, is on the lookout for a Client Success Manager. This...
-
Channel Partner Manager
2 months ago
Boston, Massachusetts, United States EVPassport Full timeAbout EVPassport:EVPassport is the EV Charging hardware and software platform for purpose-driven organizations. Brands committed to sustainability rely on EVPassport to provide their customers with the most seamless payment experience to charge any electric vehicle without requiring a separate app, account or a top-up balance. EVPassport is the only platform...
-
Lead Partner Marketing Manager
4 weeks ago
Boston, Massachusetts, United States Snyk Full timeSnyk is looking for a Lead Partner Marketing Manager to develop global strategies and programs with scaled GTM guidance for Technology and Alliance (TAPP) partners. The ideal candidate will collaborate with internal and external stakeholders to build successful working models and be a marketing interface for partners. Responsibilities include building...
-
Program Success Manager
2 months ago
Boston, Massachusetts, United States Later Full timeLater is founded on two success stories that began in 2014: Mavrck, the industry-leading influencer marketing solution (now Later InfluenceTM), and Later, the best social media management platform (now Later SocialTM) and first-to-market link in bio tool.We're trusted by the top social platforms, with partnerships and integrations with Meta, TikTok,...
-
Program Success Manager
2 months ago
Boston, Massachusetts, United States Later (later) Full timeLater is founded on two success stories that began in 2014: Mavrck, the industry-leading influencer marketing solution (now Later InfluenceTM), and Later, the best social media management platform (now Later SocialTM) and first-to-market link in bio tool.We're trusted by the top social platforms, with partnerships and integrations with Meta, TikTok,...
-
Client Success Advocate Manager
6 days ago
Boston, Massachusetts, United States Recorded Future Full timeExciting Role as Client Success Advocate ManagerRecorded Future, a premier intelligence organization with a worldwide footprint, is seeking a motivated professional to become part of our team as a Client Success Advocate Manager. In this capacity, you will have the opportunity to highlight our clients' achievements and illustrate the effectiveness of our...
-
Senior Customer Success Manager
2 months ago
Boston, Massachusetts, United States 1upHealth Full timeWe pride ourselves on delivering exceptional value and unparalleled customer experiences. As a Senior Customer Success Manager, you will be responsible for ensuring the successful adoption and optimization of our products, driving long-term customer value and developing relationships with key stakeholders. This role requires a proactive, results-driven...
-
Director Customer Success Management
4 weeks ago
Boston, Massachusetts, United States SAP LeanIX Full timeWe are looking for a leader, who will report to our VP Customer Success Management and has a successful track record of being both a coach and hands-on team player, with an exceptional customer success mindset. The ideal candidate will be considered a trusted advisor and key collaborator to partner with our customers in driving their business forward....
-
Customer Success Advocacy Manager
11 hours ago
Boston, Massachusetts, United States Recorded Future Full timeJoin Our Team as a Customer Advocacy ManagerRecorded Future, a premier intelligence organization with a worldwide footprint, is seeking a passionate individual to become part of our team as a Customer Advocacy Manager. In this pivotal role, you will have the opportunity to highlight our clients' achievements and illustrate the effectiveness of our offerings...
-
Lead Account Success Manager
5 days ago
Boston, Massachusetts, United States Smartcat Full timeJob OverviewAbout SmartcatFounded in 2016, Smartcat is dedicated to empowering global enterprises in the creation and management of their multilingual content. Today, we stand as a pivotal language AI platform for enterprises worldwide.Our tailored language AI transforms content across various formats into any language, from documents to videos and intricate...
-
Technology Partner Manager
2 weeks ago
Boston, Massachusetts, United States Akeneo Full timeAkeneo is the product experience (PX) company and global leader in Product Information Management (PIM); creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere. Akeneo empowers business leaders with software, education, and an engaged community all focused on the...
-
Enterprise Customer Success Manager
2 months ago
Boston, Massachusetts, United States Akeneo Full timeAkeneo is the product experience (PX) company and global leader in Product Information Management (PIM); creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere. Akeneo empowers business leaders with software, education, and an engaged community all focused on the...
-
Customer Success Manager
2 weeks ago
Boston, Massachusetts, United States Bynder Full timeBynder goes far beyond managing digital assets. Our digital asset management platform enables teams to conquer the chaos of proliferating content, touchpoints, and relationships in order to thrive.With powerful and intuitive solutions that embrace the way people want to work, and a richly integrated ecosystem, We are the brand ally that unifies and...
-
Customer Success Manager
2 months ago
Boston, Massachusetts, United States Bynder Full timeBynder goes far beyond managing digital assets. Our digital asset management platform enables teams to conquer the chaos of proliferating content, touchpoints, and relationships in order to thrive.With powerful and intuitive solutions that embrace the way people want to work, and a richly integrated ecosystem, We are the brand ally that unifies and...
-
Partner Marketing Director
3 months ago
Boston, Massachusetts, United States Varicent Full timeA named leader by Forrester in the sales performance management space, Varicent was founded in 2005 when we pioneered sales performance management software. Evolving quickly to become the fastest growing software company in North America according to Deloitte's Fast 50TM in 2010, Varicent was acquired by IBM in 2012 and has since been re-founded as an...
-
Customer Success Operations Analyst
1 month ago
Boston, Massachusetts, United States Rapid7 Full timeCompany DescriptionRapid7 is breaking down silos and transforming how Security, IT, and DevOps teams work together to drive secure innovation. Our analytics and automation cloud, Rapid7 Insight, provides the shared visibility, intelligence, and connected workflow these teams need to manage the vulnerabilities, threats, and performance issues that put their...
![Sungage Financial](https://media.trabajo.org/img/noimg.jpg)
Partner Success Manager
2 months ago
Sungage Financial has revolutionized the residential solar industry by offering a consumer-friendly approach to going solar. Our lean team of professionals moves quickly and adapts to the ever-changing demands of our exciting, dynamic industry. This is an exciting opportunity to join our team.
The Partner Success Manager will build strong relationships with our partners by ensuring they have an incredible experience as they move their projects from sale to final funding. Partner experience managers do this by closely monitoring partner performance and proactively identifying opportunities to deliver more value to our partner accounts. This is an individual contributor position.
Responsibilities
Lead Partners to Success with Sungage
- Work closely with the installation partner and Sungage sales team to increase adoption, retention and revenue expansion within Sungage's partner network
- Strive to craft memorable, positive customer experiences for partners and partner sales representatives
- Assist with onboarding new partners and conduct proactive outreach calls for contacts at strategic accounts
- Establish yourself as an "expert on the line" available to guide partners through every step of the Sungage process
Ensure Smooth Partner Transactions
- Oversee project pipelines for large partners, informing key contacts of trends and deadlines
- Help partners follow consumer protection guidelines and problem-solve challenging project situations to the best possible resolution
- Coach partners to be process and platform experts and train their teams on best practices so they become increasingly self-sufficient
- Monitor the performance and health of partner accounts and work to continuously improve operational effectiveness
- Support our partners though proactive loan application management to ensure partner retention rates
Serve as an Internal Advocate for Our Partners
- Gather, assess and synthesize feedback for the Product team
- Develop expertise of state markets and work closely with colleagues to innovate region-specific improvements
- Work and collaborate with our Solar Finance Specialist team to deliver an exceptional customer experience
Requirements
- 2-3 years of experience in fast-paced account management or customer success role with increasing responsibility
- Outstanding Customer Service skills – a passion for helping our partners succeed
- Great consultative skills, ability to effectively work collaboratively and provide recommendations
- Self-motivated, proactive team player with innovative ideas to provide an amazing partner experience
- Strong communication skills and experience building strong internal and external relationships.
- Track record of delivering a high level of service in a dynamic environment.
- Diplomacy, tact, and poise under pressure when working through customer issues.
- Passion for developing (and maintaining) deep solar and fintech sector knowledge
- Experience with a solar contractor, solar sales or finance preferred
- Occasional after-hours and Saturday support required
- COVID 19 Vaccinated
Sungage Financial is an affirmative action-equal opportunity employer. We believe diversity and inclusion are essential to living our values, achieving our business goals and building a stronger company. We welcome applications from all qualified individuals regardless of race, color, national origin, gender, sexual orientation, age, religion, physical or mental disability, marital status, veteran status, or other factors protected by law.
The Company
Sungage Financial is shaping the residential solar industry by bringing reliable and flexible financing solutions to the market. While the cost of a solar energy system has dropped dramatically over the past decade, financing has been the catalyst that has allowed more and more homeowners to go solar. Through our offering, Sungage enables solar installers to build strong and resilient businesses while helping families save money and live more sustainably.
Sungage is an environment of rapid change and constant growth. The key ingredients to our success are exceptional service and innovative technology. Our people are our secret sauce and we work hard to make Sungage a place that our employees never want to leave by providing endless growth and development opportunities. The Company has offices in downtown Boston and Oakland. We offer a number of employee benefits, including stock options, 401k with matching, substantial paid time off, health coverage, health savings accounts, and commuter benefits.
This position is not eligible for immigration sponsorship.