Supervisory Medical Support Assistant

2 months ago

Cheyenne, Wyoming, United States Veterans Health Administration Full time
Total-Rewards-of-an-Allied-Health-VA-Career-Medical Support Assistant:

Monitors daily staffing levels and ensures equal distribution of workload/coverage daily.
Provides technical and administrative leadership to a unit of Lead MSAs, AMSAs, and MSAs.

Oversees the daily operation of the unit, ensures that agency policies and priorities are being followed, develops performance standards, and evaluates the work performance of subordinates.

Establishes procedures to meet national scheduling standards and consistently monitors the scheduling program to ensure services meet nationally accepted standards.

Completes weekly audits and reviews and evaluates the scheduling program for technical soundness, usefulness, and conformance with VA requirements with employee feedback as real-time as possible when issues are discovered.

Provides effective planning direction for their program by taking the initiative to identify needs and potential issues/concerns, deciding flexibilities in operations, and constructive, cost-effective approaches to resolving problems.

Gives employees advice, counsel, and instruction on work and administrative matters.

Interviews candidates for positions in the unit; recommends appointments, promotions, and reassignments to unit positions; identifies and provides for training needs; and finds ways to improve production or increase the quality of work within the area of authority.

Maintains reports for managing Return to Clinic Orders, Recalls, Consults, or other requests from Clinical Staff or Patients and ensures work is completed timely.

Audits appointments completed by subordinate staff and provide feedback.

Responsible for identifying backlogs in workload and potential procedural problems by observing/monitoring the team's activities and bringing them to the attention of the Scheduling Manager or Community Care Manager as appropriate by observation, spot-check, employee reports, and other reporting mechanisms.

Collaborates, communicates, sets priorities, and organizes the work to meet deadlines, ensuring compliance with established processes, policies, and regulations.

Reviews competency folders for staff regularly to provide up-to-date information. Attends VISN and national calls on scheduling and access, disseminates to staff, and updates competency folders with changes.
Responsible for reviewing the work of all MSAs for accuracy and completeness, using current laws and directives.

Responsible for incorporating training and education modules into the facility and ensuring integration of new guidance into performance standards.

Oversees adopting and utilizing new tools, technologies, and SOPs for staff and facility work plans.

Leads the training and integration of new MSAs into their team, including administering and arranging all equipment and systems needed for their role.

Assists with and coordinates the preparation and submission of recurring monthly, quarterly, and annual reports. Participates in systematic Internal Reviews and suggests ways to improve overall management.

Develop procedures and systems for establishing, operating, and assessing the effectiveness of administrative control systems; managing and evaluating the effectiveness of administrative control systems and line or operating programs; and accomplishing, evaluating, and monitoring audits, inspections, or management or internal control reviews.

Work Schedule:
M-F 7:00 am to 3:30 pm or 8:30 am to 5:00 pm

Pay:
Competitive salary and regular salary increases

Paid Time Off:
37-50 days of annual paid time offer per year days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)

Parental Leave:


After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.


Child Care Subsidy:


After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.

66
.

Retirement:
Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance:
Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Telework

:
A
d-hoc

Virtual:
This is not a virtual position.

Functional Statement #
:
A

Fi

nancial Disclosure Report:
Not required

  • Supervisory Dietitian

    2 months ago

    Cheyenne, Wyoming, United States Veterans Health Administration Full time

    Major Duties for this position:Oversees all human resource functions for the department. Holds staff accountable for performance and conduct. Establishes performance standards and evaluates overall performance of employees. Defines competency requirements, identifies developmental and training needs, and takes necessary actions to ensure subordinate...

  • Clinical Nurse Leader, Medical Facility

    6 days ago

    Cheyenne, Wyoming, United States Cottonwood Healthcare and Rehabilitation Center Full time

    Position Overview: We are seeking a dedicated Nurse Supervisor for our medical facility, responsible for overseeing nursing care provided by our team of nursing assistants and licensed practical nurses. Key Responsibilities: Supervise and coordinate nursing activities during the day shift.Ensure high-quality care for residents, focusing on their physical,...

  • Traveling Medical Surgical Nurse Position

    2 days ago

    Cheyenne, Wyoming, United States Medical Solutions Full time

    Position Overview:Medical Solutions is actively seeking a skilled and dedicated Medical Surgical Registered Nurse for a rewarding travel nursing position. This role involves working in a dynamic environment, providing essential care to patients in need.Job Details:Shift: 3x12 hour nightsDuration: 13 weeksCompensation: Competitive weekly payThe estimated...

  • Travel Nurse

    7 days ago

    Cheyenne, Wyoming, United States Medical Solutions Full time

    Position Overview:Medical Solutions is currently in search of a dedicated travel nurse RN specializing in Medical Surgical for an exciting opportunity.Shift Details:12-hour night shiftsEmployment Type:Travel NursingAbout the Role:We are looking for skilled healthcare professionals who are as adventurous as they are proficient in their clinical practice. As a...

  • Administrative Support Assistant

    1 month ago

    Cheyenne, Wyoming, United States Bureau Of Land Management Full time

    Purchase supplies and equipment using simplified acquisition procedures through the DOI integrated charge card program. Maintain receipts, verify transactions, and reconcile charge card statements for submission to the BLM Agency/ Organization Program Coordinator (A/OPC). Prepare travel documents (authorizations and vouchers) in the automated travel system....

  • IT Support Specialist

    2 days ago

    Cheyenne, Wyoming, United States Pyramid Consulting, Inc Full time

    Position Overview:This role is for a skilled Desktop Support Technician who will provide technical assistance and support for computer systems and users.Key Responsibilities:1. Respond to user inquiries regarding computer software or hardware issues.2. Troubleshoot and resolve technical problems in a timely manner.3. Install, configure, and maintain desktop...

  • IT Support Specialist

    2 days ago

    Cheyenne, Wyoming, United States Pyramid Consulting, Inc Full time

    Position Overview:This role is essential for providing exceptional technical assistance and support to end-users. Key Responsibilities:1. Troubleshoot and resolve hardware and software issues for users.2. Provide support for desktop applications and operating systems.3. Assist in the setup and configuration of new equipment.4. Maintain documentation of...

  • IT Support Specialist

    2 days ago

    Cheyenne, Wyoming, United States Pyramid Consulting, Inc Full time

    Position Overview:This role is for a skilled Desktop Support Technician with a strong background in providing technical assistance and support for computer systems and users.Contract Duration:This is a long-term contract opportunity with the potential for future growth.Location:This position requires onsite presence.Compensation:The pay rate for this role is...

  • IT Support Specialist

    7 days ago

    Cheyenne, Wyoming, United States Pyramid Consulting, Inc Full time

    Position Overview:This role is for a skilled Desktop Support Technician who will provide essential technical assistance and support for computer systems and users.Contract Duration:This is a long-term contract opportunity with the potential for extension.Location:The position requires onsite presence in a collaborative work environment.Compensation:The...

  • IT Support Specialist

    7 days ago

    Cheyenne, Wyoming, United States Pyramid Consulting, Inc Full time

    Position Overview:This role is for a skilled Desktop Support Technician who will be responsible for providing technical assistance and support related to computer systems, hardware, and software.Key Responsibilities:1. Respond to user inquiries regarding computer software or hardware issues.2. Diagnose and resolve technical hardware and software issues.3....

  • IT Support Specialist

    7 days ago

    Cheyenne, Wyoming, United States Upstone Materials Inc. Full time

    Position Overview:The IT Support Analyst is responsible for delivering both remote and on-site technical assistance to team members, ensuring optimal functionality across the organization. As an integral part of the frontline IT support team, this role encompasses the provisioning, installation, configuration, and ongoing maintenance of end-user hardware,...

  • Clinical Support Specialist

    1 week ago

    Cheyenne, Wyoming, United States Ivinson Memorial Hospital Full time

    At Ivinson Memorial Hospital, we are dedicated to providing exceptional care, fostering trust, and promoting healing with integrity. Our commitment to delivering compassionate, top-tier healthcare to our community is unwavering. We offer a comprehensive benefits package that includes full medical, dental, and vision coverage, retirement plans, paid time off,...

  • Travel Medical Surgical Nurse

    7 days ago

    Cheyenne, Wyoming, United States Summit Medical Staffing Nursing Full time

    Summit Medical Staffing Nursing is currently in search of a dedicated travel nurse specializing in Medical-Surgical care for an exciting opportunity. Shift Details: 12-hour shifts, available for both day and night schedules. Employment Type: Travel Nursing Benefits Include: Weekly Compensation 401K Retirement Plan Comprehensive Medical, Vision, and Dental...

  • IT Support Specialist

    1 week ago

    Cheyenne, Wyoming, United States Upstone Materials Inc. Full time

    Position Overview:The IT Support Specialist provides both remote and on-site technical assistance to team members, ensuring smooth operations across the organization. As an integral part of the frontline IT support team, this role is responsible for the provisioning, installation, configuration, and ongoing maintenance of end-user hardware, software, and...

  • Office Assistant

    2 months ago

    Cheyenne, Wyoming, United States Lexitas Full time

    SUMMARY: Provide support to MyCompanyWorks and keep the office running as smoothly as possible.ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.•Check, sort, and distribute mail to team members quickly and efficiently.•Scan mail in to each team member by 3pm.•Complete...

  • Travel Physical Therapy Assistant

    3 days ago

    Cheyenne, Wyoming, United States Triage Staffing LLC Full time

    About the Job:We are seeking a skilled Physical Therapy Assistant to join our team at Triage Staffing LLC, a leading healthcare staffing agency.Key Responsibilities:Provide high-quality patient care and support to physical therapists and other healthcare professionals in a dynamic and fast-paced environment.Assist with patient evaluations, treatments, and...

  • Healthcare Support Technician

    7 days ago

    Cheyenne, Wyoming, United States University of Michigan Health-West Full time

    Patient Care Technician - University of Michigan Health-WestShift: DaysFTE Status: 0Weekends: NoThe Patient Care Technician (PCT) role within the University of Michigan Health-West is essential for delivering quality support across multiple healthcare settings. Flexibility is key, as the PCT may be required to assist at various locations, adapting to the...

  • Healthcare Support Technician

    1 week ago

    Cheyenne, Wyoming, United States University of Michigan Health-West Full time

    Patient Care Technician - University of Michigan Health-WestShift: DaysFTE Status: 0Weekends: NoThe Float Pool department at University of Michigan Health-West provides essential support across multiple facilities. Staff members are required to be adaptable, working at various locations according to staffing requirements, which may involve transitioning...

  • Care Support Specialist

    7 days ago

    Cheyenne, Wyoming, United States Ebenezer Full time

    Position OverviewAt Ebenezer, we provide a comprehensive compensation package that includes benefits and hourly wages ranging from $21 to $27 per hour, determined by relevant experience.We are seeking aCare Support Specialistto become a vital member of our team. This role is based in a senior living community and focuses on delivering personal care services...

  • Client Support Specialist

    7 days ago

    Cheyenne, Wyoming, United States Adecco US, Inc. Full time

    Immediate Openings for Entry-Level Client Support Specialists at Adecco US, Inc. No prior experience required. Competitive weekly compensation starting at $16.00 per hour. Key Requirements:High School Diploma or GEDFundamental computer and telephone skillsBasic data entry capabilitiesStrong professionalismExceptional attention to detailAbility to excel in a...