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IT Support Specialist

2 months ago

Cheyenne, Wyoming, United States Pyramid Consulting, Inc Full time
Position Overview:
This role is essential for providing exceptional technical assistance and support to end-users.

Key Responsibilities:
1. Troubleshoot and resolve hardware and software issues for users.
2. Provide support for desktop applications and operating systems.
3. Assist in the setup and configuration of new equipment.
4. Maintain documentation of support requests and resolutions.

Compensation and Benefits:
The pay rate for this position is $20/hour. Employee benefits include comprehensive health insurance (medical, dental, vision), a 401(k) retirement plan, and paid sick leave, subject to the work location.

Additional Information:
This is a contract opportunity with potential for long-term engagement. Candidates should possess strong communication skills and a customer-oriented mindset. Pyramid Consulting, Inc values dedicated professionals who are eager to contribute to a collaborative work environment.