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Program Manager
1 month ago
Job Summary: The Program Manager oversees the development, management, and expansion of the Player & Youth Development (PYD) program within the Riverside County community. Leading a team of full-time Golf Instructors and part-time Youth Coaches, the Program Manager ensures the implementation of positive youth and golf development programs at various locations throughout the community. This role involves driving community objectives, managing team performance, and assisting in developing partnerships and committees. As a key Junior Golf Foundation team member, the Program Manager is committed to upholding the Foundation's standards and creating positive experiences for all participants. The successful candidate must be available to work a flexible full-time schedule, including evening and weekend hours. The candidate may be assigned to work at varying locations within the designated community, including from the Junior Golf Foundation office. The salary for this position is $66,560 and includes a comprehensive company benefits package.
Responsibilities: Management
- Organize and schedule programming and activities under the SCGA Junior Golf Foundation's mission and PYD program goals and objectives.
- Monitor and manage expenditures to maintain budget compliance.
- Recruit, hire, and supervise a diverse staff and oversees their development.
- Develop and implement strategic growth and expansion objectives.
- Ensure goals and objectives are met in customer satisfaction, safety, quality, and team member performance.
- Implement and manage program modifications to ensure program goals are achieved.
- Assist in the planning of short and long-term strategies and objectives.
- Develop and maintain community relationships and partnerships to benefit the program, including managing the community committee.
- Recruit, train, and supervise volunteers to support program activities
- Develop and implement volunteer retention and recognition strategies.
- Coordinate volunteer recruitment, training, schedules, and assignments to maximize efficiency and impact.
- Develop and execute outreach strategies to attract and engage community members
- Build and maintain relationships with local schools, organizations, and stakeholders.
- Represent the organization at community events and meetings to promote programs.
- Collaborate with partners to identify and address community needs.
- Track and report on outreach and recruitment metrics to evaluate effectiveness and inform future strategies.
- Collect, record, and produce accurate and timely reporting of program details.
- Serve as a lead golf instructor at beginner, intermediate, and advanced level classes and other events as necessary while promoting best practices regarding safety and SCGA Junior Golf Foundation policies.
- Accountable for overseeing and implementing all program and safety policies at OC facilities.
- Leads and supports PYD activities that reach across the entire department.
- Provide regular supervision and feedback to staff.
- Foster relationships with golf facilities, parents, and juniors to develop the program further.
- Participate in professional development, including management training, positive youth development trainings and the Titleist Performance Institute.
- Other tasks and duties as assigned by the management team.
Essential Qualifications:
- Bachelor's degree (B.A.) from a four-year college or university preferred.
- Minimum of two years golf instruction experience preferred.
- Minimum of two years of supervisory experience required.
- Three to five years of youth development experience preferred.
- Demonstrated passion for junior golf and youth development.
- Knowledge of the game of golf and ability to instruct others.
- Builds and supervises a diverse team, providing regular feedback and fostering a supportive environment.
- Adheres to deadlines, prioritizes work activities, and ensures successful execution of multiple projects.
- Analyzes and processes diverse information with accuracy and thoroughness.
- Strong problem-solving skills to identify and resolve issues promptly.
- Communicates clearly and persuasively, both orally and in writing.
- Demonstrates excellent group presentation skills and professional yet approachable demeanor.
- Listens to others and resolves conflicts constructively.
- Adapts well to changes in the work environment, implementing effective changes to improve results.
- Continuously seeks ways to improve processes and promote quality.
- Demonstrates initiative, works well independently, and is detail-oriented.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Meets productivity and quality standards set by the SCGA Junior Golf Foundation.
The job requires some travel as necessary and work on weekends and evenings. This position will generally work Saturday through Wednesday. This will include working from multiple locations, including, but not limited to, Riverside facilities, the SCGA office in Studio City, and other PYD programming sites.
Physical Demands: Must be able to utilize a golf club and demonstrate golf skills while teaching lessons. The employee must move to multiple locations on a golf course while instructing students. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. The employee frequently interacts with golf facility partners and supervises staff and youth. Work Environment: While performing the duties of this job, the employee is required to work in both an office environment and outside for the PYD program, and the noise level varies depending on the location.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The physical demands described herein are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Equal Employment Opportunity
The SCGA and SCGA Junior Golf Foundation strongly support equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
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