Service Account Manager

1 month ago


Charlotte, North Carolina, United States Trane Technologies Full time

At Trane TechnologiesTM ) and through our businesses including Trane ) and Thermo King ), we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Be a part of our mission As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

As a Services Account Manager, you will join Trane's best in class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and sustainability through our Service offerings.

In this role, you are primarily responsible for delivering on our business strategy by developing long-term customer relationships with building owners and strengthening our existing customer base with a focus on providing customers a total solution for the most energy efficient buildings. You will bring your passion for solving problems, creating customer value, and building relationships to make an impact.

Work Arrangement: This position is eligible for a hybrid work schedule (3 or more days onsite per week) based out of Charlotte, NC.

What you will do:

  • Takes a consultative and strategic approach to pursue new business and grow existing account relationships
  • Effectively target and identify opportunities. Facilitate discovery. Qualify opportunities early in the buying and selling process.
  • Facilitate engaging conversations that leads to relevant next steps.
  • Leads customer conversations with business level insights to establish value and create demand. Actively listen to identify concerns.
  • Acts as a facilitator to help the customer buy, including developing project business case, financial proforma, and validating business outcomes. Gather and validate preliminary information, perform facility walk¬throughs, construction plan review or other requirements.
  • Sell, renew, and expand service agreements to both new and existing customers.

What you will bring :

  • A desire to understand our Commercial HVAC business and passion to connect current and potential customers with service offerings designed to create efficient and sustainable buildings.
  • 3+ years of solution sales experience with a track record of achieving and exceeding sales targets
  • Ability to engage multiple stakeholders, influencers, and key decision makers
  • Demonstrated ability to generate and qualify leads, facilitate customer conversations with business level insights to establish value and create demand, close new business and the grow existing account relationships
  • Strong financial and business acumen and self-starter mindset
  • Available for local travel
  • A bachelor's degree in Business, Management, Sales, Entrepreneurship, Marketing or 4-8 years of demonstrated experience.
  • Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to:
  • DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.

Haven't done every single thing in the job description? At Trane Technologies, we are just as interested in your capabilities as your prior work experience. So, if you're excited about this role but your past work experience doesn't align perfectly with everything in the job description, we encourage you to apply anyway. You may just be the best person for this role.

Benefits (partial list):

  • Comprehensive health and wellness benefits
  • 401(k) with matching
  • Paid time off including volunteer time
  • Parental leave
  • Tuition reimbursement
  • Other benefits to help you thrive at work and home

Total Target Compensation: $ 93, ,225

Total Target Cash represents a mix of fixed base salary plus payment from sales commissions. Sales commissions plans are uncapped plans.

Disclaimer: This "range" could be a result of seniority, merit, geographic location where the work is performed, education, experience, travel requirements for the job, or because of a system the employer uses to measure earnings by quantity or quality of production (so, for example, positions that may not have traditional salary ranges). Our prosperous commission plans grow over time with a successful employee's growing pipeline. Some sales professionals may eventually move to 100% commission.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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