Service Growth Manager, Americas

2 months ago

Deerfield Beach, Florida, United States Danaher Full time

For over 170 years, Leica Microsystems has helped shape the future by developing groundbreaking optical and digital solutions. As a global leader, we're driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.

Leica Microsystems is one of the market leaders in the fields of microscopy, imaging, and analysis. We reveal the invisible and empower our customers to create a better and healthier world. Together with our customers, we transform scientific discovery. We empower surgeons to take well-informed decisions in life-changing procedures. We enable users to gain insights which help answer key questions concerning development and engineering. All of this is achieved with the combination of cutting-edge microscopes and AI-based image analysis.

Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.

Leica Microsystems is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

We currently offer the following position in our office in Deerfield which will be hybrid.

Service Growth Manager, Americas

Come join a fantastic team Lead Inside Selling team to all aspects of assigned sales functions; including responsive sales support, engaging prospects to grow business and produce incremental revenue for an assigned group. Primary responsibilities include: proactive business development, revenue generation, providing communication to the executive management team; training, coaching and mentoring; monitoring and reporting on sales metrics, and coordinating lead efforts between Service, Sales and Global Service Marketing.

YOUR RESPONSIBILITIES

  • Customer Engagement: Build and maintain strong relationships with existing and potential customers. Understand their technical requirements and business challenges
  • Solution Selling: Present Leica Microsystems' products and capabilities effectively to prospects. Provide technical expertise and recommend appropriate solutions to meet customer needs.
  • Sales Strategy: Develop and execute strategic sales plans to achieve revenue targets and expand market share within the assigned territory or customer base.
  • Team Management: Manage, motivate, and develop sales representatives. Provide coaching around selling process and pipeline development. Coach direct reports in creating new leads to bring in incremental revenue. Motivate team to meet goals. Achieve and surpass assigned quotas for the team
  • Proposal Development: Prepare accurate and timely quotations, proposals, and contract negotiations. Coordinate with internal teams to ensure proposals align with customer requirements.
  • Market Analysis: Conduct market research and identify new business opportunities. Provide feedback to management on market trends, customer needs, and competitive insights.
  • Customer Support: Serve as a primary point of contact for customer inquiries, technical support, and post-sales activities. Ensure customer satisfaction and maintain long-term relationships.

YOUR PROFILE

  • Bachelor's degree in Engineering, Business Administration, or related field.
  • Minimum of two years of Sales Leadership experience with five years of Inside Sales Experience or related experience.
  • Familiarity with Medical, Academia and/or Industry microscopy solutions.
  • Strong communication and presentation skills. Ability to articulate complex technical concepts to diverse audiences.
  • Demonstrated ability to manage multiple projects simultaneously, work effectively in a dynamic environment, and lead a direct Sales team.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

  • Willingness to travel as needed (approximately 20% travel expected).
  • Based in Deerfield, IL, location is preferred.
  • Hybrid- There are three days in the office and two days remote.

WHAT WE OFFER

  • Attractive salary and benefits package
  • We offer employees a wide range of training opportunities (including virtual) in languages, technology and the Danaher Business System (DBS) Academy
  • We support employees in their professional and personal development
  • A balance between support and autonomy to achieve your own goals in an international environment

At Leica Microsystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part of the time at the Company location identified above and part of the time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Microsystems can provide.

GET MORE INSIGHT

Learn more about what we do and who we are by watching our company video "We Are Leica":

Are you interested to discover new opportunities in an innovative, team-oriented environment?

Do apply online - we are looking forward to your application

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit

Given the essential job duties of this position, the employee is required to be fully vaccinated against COVID-19 as a condition of employment, subject to reasonable accommodation and applicable law.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at to request accommodation.

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