Service Delivery Manager

1 week ago


Deerfield Beach, Florida, United States Staffing Resources Full time

Job Summary:

Staffing Resources is seeking a highly skilled Service Delivery Manager to join our team. As a key member of our planning team, you will work collaboratively with various business stakeholders and groups to design and implement planning solutions.

Key Responsibilities:

  • Deliver data and insights to support business decision-making
  • Own and manage business processes to ensure efficiency and effectiveness
  • Audit and optimize automation to improve productivity
  • Collaborate with business partners to define and implement system enhancements

Leadership and Management:

  • Oversee the effective operation of the service department
  • Lead and develop a team of service personnel to achieve company objectives
  • Manage and uphold company policies and procedures
  • Promote a culture of safety, financial management, and growth and retention of customer base

Requirements:

  • Prior experience in business-to-business sales or customer service
  • Computer proficiency and Microsoft Office skills
  • Previous service experience and 2-3 years of management or supervisory experience

Compensation:

$80,000 - $90,000 per year plus bonus



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