Service Delivery Manager
1 week ago
Job Summary:
Staffing Resources is seeking a highly skilled Service Delivery Manager to join our team. As a key member of our planning team, you will work collaboratively with various business stakeholders and groups to design and implement planning solutions.
Key Responsibilities:
- Deliver data and insights to support business decision-making
- Own and manage business processes to ensure efficiency and effectiveness
- Audit and optimize automation to improve productivity
- Collaborate with business partners to define and implement system enhancements
Leadership and Management:
- Oversee the effective operation of the service department
- Lead and develop a team of service personnel to achieve company objectives
- Manage and uphold company policies and procedures
- Promote a culture of safety, financial management, and growth and retention of customer base
Requirements:
- Prior experience in business-to-business sales or customer service
- Computer proficiency and Microsoft Office skills
- Previous service experience and 2-3 years of management or supervisory experience
Compensation:
$80,000 - $90,000 per year plus bonus
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