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Patient Relations Assistant

4 months ago

Lexington, Kentucky, United States University of Kentucky Full time
Posting Details

Posting Details

Job Title Patient Relations Assistant / On-Call / UKHC
Requisition Number DU12010
Department Name H3020:
Admitting and Registration Services
Work Location Lexington, KY
Salary Range $16.20
Type of Position Staff
Position Time Status On Call
Required Education
HS

Required Related Experience
3.5

Required License/Registration/Certification
N/A

Physical Requirements

The physical requirements for this position include regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); walking including pushing, pulling, and/or lifting up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 50lbs.


Shift

On-Call Shifts available:
Day, evening, and night shifts, including weekends. Opportunity for 4, 8, and 12 hour shifts for hours per week. Shifts may include weekends and holidays. Currently, this position may be eligible for additional shift differentials

Job Summary
Admitting and Registration of patients to UK HealthCare for both outpatient and inpatient services. Collecting co-pays and payments from patients. Must have clerical skills and the ability to multi-task. Must have a strong customer service background and good communication skills.

Skills / Knowledge / Abilities

The ideal candidate will be able to deliver excellent customer service and able to communicate in a calm and helpful manner during stressful and/or crisis situations.

Should have the ability to pay high attention to detail, work with a teamwork mindset, and be able to prioritize tasks efficiently.


Does this position have supervisory responsibilities? No
Preferred Education/Experience
N/A

Deadline to Apply 05/19/2024
University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance.

We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome.

We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live.

In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources.

These screenings may include a national background check and/or drug screen.