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Suites Administrator

3 months ago

Worcester, Massachusetts, United States teamworkonline Full time

Role Overview:

The Premium Administrator will provide essential administrative support to the Premium Manager and the Operations Team at the venue's premium department. Responsibilities may encompass guest communication, order management, scheduling, file upkeep, and timekeeping.

The role offers a competitive hourly wage to be disclosed during the interview process.

Responsibilities:

  • Manage suite amenity orders, catering to diverse needs and preferences.
  • Offer personalized suggestions to enhance guest experience.
  • Ensure accurate and prompt recording of orders.
  • Coordinate seamlessly with kitchen staff to meet guest expectations.
  • Maintain meticulous records of orders, payments, and related data.
  • Handle administrative tasks like processing payments and generating reports.

Qualifications:

  • High School diploma or equivalent.
  • Prior experience in guest services or hospitality fields preferred.
  • Proficient in MS Office Suite applications.
  • Keen attention to detail.
  • Effective and transparent communication skills.
  • Capable of multitasking in a dynamic environment.
  • Strong interpersonal skills for professional interactions.
  • Comfortable working collaboratively or independently.
  • Willingness to work flexible hours, including evenings and weekends.
  • Open to working overtime based on event demands.