Customer Service Representative

1 week ago


Worcester, Massachusetts, United States Safelite Full time
Customer Advocate

The Customer Advocate is one of Safelite's first impressions with our customers. This role requires a professional and organized individual who can deliver a memorable experience during every interaction.

What You'll Get
  • Competitive weekly base pay starting at $19.50/hour
  • A benefits package valued at more than $10k, including a 401(k) plan with company matching, medical coverage plans customized to suit your needs, and a commitment to work/life balance through our paid time off (PTO) programs, company holidays, and paid volunteer days
  • Up to $5,250 annually in tuition reimbursement
  • Paid training and all the tools and resources you'll need to be successful
What You'll Do
  • Welcome in-shop customers and resolve customer concerns quickly and efficiently
  • Manage incoming calls, emails, and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale, and same-day reschedules/cancellations
  • Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts, and missing information
  • Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders, and processing credit memos and rebills
  • Review orders from the national contact center and manage dealer part orders and special accounts
What You'll Need
  • High School Diploma/GED/Equivalent required
  • Experience: 1-3 years telephone operations or business administration experience required
  • Ability to provide world-class customer service in a changing, fast-paced operation
  • Present a professional appearance and wear personal protective equipment
  • Ability to travel up to 10%


  • Worcester, Massachusetts, United States Indotronix International Corporation Full time

    Job Title:Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Indotronix International Corporation. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key...


  • Worcester, Massachusetts, United States Indotronix International Corporation Full time

    Job Title: Customer Service RepresentativeIndotronix International Corporation is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their issues, and ensuring their satisfaction.Key...


  • Worcester, Massachusetts, United States Domino's Pizza LLC Full time

    About the JobWe're looking for a talented Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our team, you'll be responsible for providing exceptional customer service, handling phone orders, and ensuring a smooth delivery experience for our customers.ResponsibilitiesOperate all equipment, including ovens and cash...


  • Worcester, Massachusetts, United States Domino's Franchise Full time

    About the JobWe're on the hunt for talented individuals to join our dynamic team as Customer Service Representatives. As a key member of our team, you'll be responsible for delivering exceptional customer experiences, ensuring our customers receive the best possible service.As a Customer Service Representative, you'll have the opportunity to work in a...


  • Worcester, Massachusetts, United States Axelon Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Axelon. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients via phone and Epic queue.Key Responsibilities:Answer patient questions on phone and in Epic queueProvide timely and...


  • Worcester, Massachusetts, United States Tomra Full time

    Customer Service Representative Job DescriptionAt Tomra, we're committed to transforming ideas and technology to create intelligent and pioneering tools for a sustainable future. As a Customer Service Representative, you'll play a vital role in delivering exceptional customer service to our clients in the New England and Upstate NY Area.Key...


  • Worcester, Massachusetts, United States Indotronix International Corporation Full time

    Job Title: Customer Service Representative Job Summary: Indotronix International Corporation is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction. Key Responsibilities:...


  • Worcester, Massachusetts, United States Tomra Full time

    Job Title: Customer Service RepresentativeAt Tomra North America, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role will be responsible for delivering exceptional customer service to all Tomra clients in the New England and Upstate NY area.Key Responsibilities:Facilitate...


  • Worcester, Massachusetts, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide them with a positive, engaging experience.Take customer orders using our technology and Point of...


  • Worcester, Massachusetts, United States Domino's Pizza LLC Full time

    Domino's Grafton St. Team MemberAs a Customer Service Representative at Domino's, you will be responsible for providing a positive and engaging experience for our customers.Key Responsibilities:Greet customers and provide them with a warm and welcoming experience.Take customer orders using our technology and Point of Sales System.Ensure orders are organized...


  • Worcester, Massachusetts, United States Domino's Pizza LLC Full time

    About the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring a positive experience for our customers.ResponsibilitiesProvide...


  • Worcester, Massachusetts, United States Axelon Full time

    Customer Service Role OverviewAt Axelon, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our clients via phone and in our Epic queue. Key Responsibilities: Respond to patient inquiries in a timely and professional manner Utilize...


  • Worcester, Massachusetts, United States Lincare Holdings Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Lincare Holdings. As a key member of our customer service department, you will play a vital role in facilitating patient care and providing outcome-based solutions for our physician referral sources and existing patient population.ResponsibilitiesWork closely with...


  • Worcester, Massachusetts, United States M&T Bank Full time

    Job SummaryAs a Customer Service Representative at M&T Bank, you will be responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. Your primary responsibilities will include adhering to established customer service standards, educating customers through digital demonstrations, and accurately...


  • Worcester, Massachusetts, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryWe are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front of house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Greet customers and provide them with a...


  • Worcester, Massachusetts, United States Middlesex Savings Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Middlesex Savings. As a key member of our branch team, you will be responsible for providing exceptional customer service, promoting the Bank's core values and mission, and contributing to the success of our organization.Key...


  • Worcester, Massachusetts, United States Domino's Pizza LLC Full time

    Customer Service Representative at Domino's Pizza LLCAs a valued member of our team, you will be responsible for providing exceptional customer service to our guests. Your primary focus will be on ensuring that every customer has a positive experience, from greeting them at the door to delivering their order with a smile.Key Responsibilities:Greet customers...


  • Worcester, Massachusetts, United States Acrisure LLC Full time

    About UsAcrisure LLC is a leading insurance agency dedicated to providing exceptional service to our customers. We are committed to building long-term relationships with our clients and delivering tailored solutions to meet their unique needs.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team....


  • Worcester, Massachusetts, United States Acrisure LLC Full time

    About UsAcrisure LLC is a leading insurance agency dedicated to providing exceptional service to our customers. We are committed to building long-term relationships with our clients and delivering tailored solutions to meet their unique needs.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team....


  • Worcester, Massachusetts, United States Acrisure LLC Full time

    About Acrisure LLCAcrisure LLC is a leading insurance agency dedicated to providing exceptional service to its clients. Our team is committed to delivering top-notch support and guidance to individuals and businesses in Massachusetts.Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at our Worcester...