Customer Service Representative
4 weeks ago
Welcome to the Safelite Group, Inc. team
The Customer Advocate is one of our first impressions with our customers. This role requires a professional and organized individual who can deliver a memorable experience during every interaction.
Key Responsibilities:
- Welcome in-shop customers and resolve customer concerns quickly and efficiently.
- Manage incoming calls, e-mails, and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale, and same-day reschedules/cancellations.
- Confirm and complete work order information, including insurance verification, additional parts, and missing information.
- Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders, and processing credit memos and rebills.
- Review orders from the national contact center and manage dealer part orders and special accounts.
Requirements:
- High School Diploma/GED/Equivalent required.
- Experience: 1-3 years telephone operations or business administration experience required.
- Ability to provide world-class customer service in a changing, fast-paced operation.
- Present a professional appearance and wear personal protective equipment.
- Ability to travel up to 10%.
What We Offer:
- Competitive weekly base pay starting at $XX/hour.
- A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs, and a commitment to work/life balance through our paid time off (PTO) programs, company holidays, and paid volunteer days.
- Up to $5,250 annually in tuition reimbursement.
- Paid training and all the tools and resources you'll need to be successful.
Join our team and be part of a company that values diversity and is proud to be an equal opportunity employer.
-
Customer Service Representative
1 month ago
Worcester, Massachusetts, United States Indotronix International Corporation Full timeJob Title: Customer Service Representative Job Summary: Indotronix International Corporation is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction. Key Responsibilities:...
-
Customer Service Representative
4 weeks ago
Worcester, Massachusetts, United States Domino's Pizza LLC Full timeDomino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide them with a positive, engaging experience.Take customer orders using our technology and Point of...
-
Customer Service Representative
4 weeks ago
Worcester, Massachusetts, United States Axelon Full timeCustomer Service Role OverviewAt Axelon, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our clients via phone and in our Epic queue. Key Responsibilities: Respond to patient inquiries in a timely and professional manner Utilize...
-
Customer Service Representative
3 weeks ago
Worcester, Massachusetts, United States M&T Bank Full timeJob SummaryAs a Customer Service Representative at M&T Bank, you will be responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. Your primary responsibilities will include adhering to established customer service standards, educating customers through digital demonstrations, and accurately...
-
Customer Service Representative
4 weeks ago
Worcester, Massachusetts, United States Domino's Pizza LLC Full timeDomino's Pizza Team Member Job SummaryWe are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front of house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Greet customers and provide them with a...
-
Customer Service Representative
3 weeks ago
Worcester, Massachusetts, United States Middlesex Savings Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Middlesex Savings. As a key member of our branch team, you will be responsible for providing exceptional customer service, promoting the Bank's core values and mission, and contributing to the success of our organization.Key...
-
Customer Service Representative
3 weeks ago
Worcester, Massachusetts, United States Acrisure LLC Full timeAbout Acrisure LLC: Acrisure LLC is a leading insurance agency dedicated to providing exceptional service to its customers. We are seeking a highly skilled Customer Service Representative to join our team at our Worcester Call Center. This is an exciting opportunity to begin your career in insurance with a top-notch paid training program. As a CSR, you will...
-
Customer Service Representative
1 month ago
Worcester, Massachusetts, United States VCA Animal Hospitals Full timeJob SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at VCA Animal Hospitals. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and their pets.Key Responsibilities:Provide exceptional customer service to clients and their petsSchedule...
-
Customer Service Representative
1 month ago
Worcester, Massachusetts, United States Tomra Full timeJob OpportunityAt Tomra, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team in the New England and Upstate NY Area.This role will support our RVM Sales and Service Departments in delivering exceptional customer service to all Tomra clients. As a key member of our team, you will be responsible for traveling...
-
Customer Service Representative
4 weeks ago
Worcester, Massachusetts, United States Tomra Full timeJob DescriptionAt Tomra, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team in the New England and Upstate NY Area. As a key member of our Sales and Service Department, you will be responsible for delivering exceptional customer service to all Tomra clients.Key Responsibilities:Facilitate coordination and...
-
Customer Service Representative
4 weeks ago
Worcester, Massachusetts, United States Acrisure LLC Full timeAbout Us:Acrisure LLC is a leading provider of insurance solutions. We are committed to delivering exceptional customer service and support. We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at our Worcester Call Center. As a CSR, you will be responsible for providing top-notch service to our customers,...
-
Customer Service Representative
4 weeks ago
Worcester, Massachusetts, United States Fallon Health Full timeAbout Fallon HealthFallon Health is a company that cares. We prioritize our members-always-making sure they get the care they need and deserve. Our mission is to improve health and inspire hope.Job SummaryWe are seeking a Customer Service Representative to support our members by making Welcome/Outreach calls and administering member telephone surveys. The...
-
Aviation Customer Service Representative
4 weeks ago
Worcester, Massachusetts, United States Atlantic Aviation Full timeJob OverviewAs an Aviation Customer Service Representative with Atlantic Aviation at ORH in Worcester, MA, you will be the first point of contact for clients arriving at the facility. This role offers a unique opportunity to interact with large corporations' flight departments and high-profile clients.Key Responsibilities:Provide exceptional customer service...
-
Customer Service Representative
4 weeks ago
Worcester, Massachusetts, United States Symmetry Financial Group - Gary Uyemura Full timeUnlock Your Earning PotentialAre you ready to build a career that offers unlimited earning potential and a sense of fulfillment?At Symmetry Financial Group - Gary Uyemura, we're seeking ambitious individuals to join our team as Customer Service Representatives. As a key member of our team, you'll have the opportunity to work with clients who are genuinely...
-
Claims Service Representative
4 weeks ago
Worcester, Massachusetts, United States Global Technical Talent Full timeJob Title: Claims Service RepresentativeJob Summary:Global Technical Talent is seeking a Claims Service Representative to join our team. As a Claims Service Representative, you will play a vital role in helping our customers when they experience an unexpected loss to their vehicle, home, or business. You will be the first point of contact a customer has when...
-
Customer Service Representative
4 weeks ago
Worcester, Massachusetts, United States Jobs for Humanity Full timeCustomer Advocate Job DescriptionSafelite is seeking a Customer Advocate to provide exceptional customer service and support to our customers. As a key member of our team, you will be responsible for managing administrative processes, scheduling, work orders, and invoicing, while also greeting customers in person and answering inbound phone calls and...
-
Customer Service Representative
4 weeks ago
Worcester, Massachusetts, United States Cornerstone Bank Full timeJob SummaryCornerstone Bank is seeking a highly skilled Customer Relations Associate to join our team. As a Customer Relations Associate, you will be responsible for providing exceptional customer service, processing transactions, and maintaining accurate records.Key ResponsibilitiesProvide efficient and effective customer service, responding to customer...
-
Customer Service Representative
3 weeks ago
Worcester, Massachusetts, United States Cornerstone Bank Full timeAbout Cornerstone BankCornerstone Bank is a community-based bank that provides a unique ability to deliver outstanding service with a personal touch. Our local presence in Worcester County enables us to serve individuals, businesses, and community organizations with branch locations throughout Central Massachusetts.Job SummaryWe are seeking a Customer...
-
Customer Service Representative
4 weeks ago
Worcester, Massachusetts, United States Safelite Full timeCustomer AdvocateThe Customer Advocate is one of Safelite's first impressions with our customers. This role requires a professional and organized individual who can deliver a memorable experience during every interaction.What You'll GetCompetitive weekly base pay starting at $19.50/hourA benefits package valued at more than $10k, including a 401(k) plan with...
-
Customer Service Representative
4 weeks ago
Worcester, Massachusetts, United States YWCA Central Massachusetts Full timeJob SummaryAs a Receptionist - Per Diem with YWCA Central Massachusetts, you will provide exceptional customer service to our members, participants, and the public. This role is ideal for a detail-oriented and organized individual who can effectively handle multiple tasks and prioritize responsibilities.Key ResponsibilitiesAnswer and direct incoming calls,...