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Account Manager

3 months ago


Toledo, Ohio, United States gpac Full time

Do you have a FIRM understanding of the logistics and trucking industries?

Will you bring FULL knowledge of company software systems to the table?

HIRING company looking for YOU

JOB DESCRIPTION: Manage Customer Account Sales, prioritize, assign and supervise Sales Associate and Operations Representative, Carrier Manager Rep workload.

Duties and responsibilities:

Complete knowledge of customer. Communication with and understanding of customer. Accept freight and quote rates directly with customer. Analyze offered loads and rates and accept or reject.


• Manage any issue pertaining to customer freight at any stage of the shipping process, including calling carriers and booking loads when required.


• Manage shipping problems or customer issues, build relationships with Customer.


• Prioritize the daily OPS Assistant workload including load entry, load tracking, load building and tracking reports for customers.


• Set target rates for Carrier Reps


• Manage Carrier Rep activity related to account.


• Monitor customer satisfaction with personal follow-up.


• Manage a system of improvement and implement a plan to increase the customer's level of use.


• Manage RFQ for Customer ongoing.


• Tracking and maintain new contracts for account.


• Develop new lanes for customer and make initial contact.


• Manage personnel problems.


• Participate in company sales activities.


• Travel to customer locations as needed.

SKILL Requirements:


• Leadership skills
• Negotiation skills
• Solid analytical and technical skills
• Self motivated
• Able to professionally train, develop, and manage employees.
• Excellent problem solving skills
• Decisive
• Detail-oriented
• Results-oriented
• Organizational and communication skills
• Confidentiality of sensitive management information.

EDUCATION: Bachelor's Degree from four-year University

**Minimum of one year Account Sales Rep experience in Logistics or other comparable sales experience.

**Base salary & commission. Salary depends on experience. Commission per program.

**Outstanding, professional work environment.

If interested, reach out to me: or call