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Food and Beverage Operations Supervisor

2 months ago

Tampa, Florida, United States Straz Center for the Performing Arts Full time
Position Overview

Exciting Role at the Straz Center for the Performing Arts

We are seeking a dedicated individual to oversee our food and beverage operations in a vibrant environment. This role offers flexible scheduling, including evenings and weekends, and is ideal for those who thrive in a collaborative setting. Our part-time staff enjoy various benefits, including discounts and a 403(b) retirement plan.

Primary Responsibilities:

  • Deliver outstanding customer service
  • Manage the coffee shop and concessions activities
  • Assess and enhance staff performance
  • Support staff training initiatives
  • Resolve customer inquiries efficiently
  • Ensure cleanliness and organization
  • Promote up-selling techniques
  • Complete daily operational documentation
  • Inspire and lead team members

Qualifications:

  • Familiarity with coffee shop operations
  • Basic arithmetic skills and cash handling experience
  • Willingness to work evenings, weekends, and holidays
  • Effective communication skills
  • Strong problem-solving capabilities
  • Excellent organizational skills
  • Ability to work collaboratively
  • Prior experience as a barista
  • Experience with point-of-sale systems

Education and Experience Requirements:

  • Bachelor's degree or equivalent experience
  • Minimum of 1 year in a barista role

Physical Requirements:

The role may require lifting up to 50 pounds and standing for extended periods.

Work Environment:

This position necessitates on-site work as part of the regular duties.

About the Organization:

The Straz Center for the Performing Arts is dedicated to fostering diversity and creating an inclusive workplace. We strive to provide exceptional experiences for our guests.