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Food and Beverage Operations Supervisor

2 months ago

Tampa, Florida, United States Straz Center for the Performing Arts Full time
Position Overview

Exciting Role at the Straz Center for the Performing Arts

We are seeking a dedicated individual to oversee our food and beverage operations in a vibrant and dynamic environment. This role offers flexible scheduling, including evenings and weekends, while providing an opportunity to work collaboratively with a diverse team. Part-time staff members enjoy various benefits, including discounts and a 403(b) retirement plan.

Key Responsibilities:

  • Deliver outstanding customer service
  • Manage the coffee shop and concessions operations
  • Assess and enhance staff performance
  • Facilitate staff training and development
  • Promptly resolve customer inquiries and issues
  • Ensure cleanliness and organization of the work area
  • Promote up-selling techniques
  • Complete daily operational reports
  • Inspire and lead team members

Qualifications:

  • Familiarity with coffee shop operations
  • Basic mathematical skills and cash handling experience
  • Willingness to work evenings, weekends, and holidays
  • Excellent communication abilities
  • Strong problem-solving skills
  • Effective organizational capabilities
  • Team-oriented mindset
  • Prior experience as a barista
  • Experience with point-of-sale systems

Education and Experience:

  • Bachelor's degree or equivalent experience
  • Minimum of 1 year in a barista role

Physical Requirements:

The role may require lifting up to 50 lbs and standing for extended periods.

Work Environment:

This position necessitates on-site presence as part of the regular duties.

About the Organization:

The Straz Center for the Performing Arts values diversity and is committed to fostering an inclusive workplace. We strive to provide exceptional experiences for our guests.