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eDiscovery Project Manager

2 months ago

Chicago, Illinois, United States Nextpoint Full time

Join Us At Nextpoint
Who We Are And What We Offer
Nextpoint delivers transformative software and services for all law-kind. Our award-winning team is 100% focused on making it simple, fluid, and affordable for law firms of all sizes to win the day, with streamlined eDiscovery workflows, simplified case management, and best-in-class security at every point. Our secure, cloud-based solution lets teams begin document review in minutes with powerful data analytics tools, a user-friendly interface and collaborative access from anywhere. Innovative case prep and presentation features exceed expectations of what smart eLaw software can do.
We seek out colleagues who are interested in joining a company where they will get to see their direct impact on an established yet growing business. We understand the value of ensuring that each individual can see a career path at Nextpoint and has opportunities to develop their professional skills. We take pride in having a friendly, open office life that is relaxed and honest. We enjoy spending time with one another in the office as well as outside of work. We are problem solvers, simplifiers, and challenge seekers, but above all we strive for a happy workplace and satisfied clients.
Don't just take our word for it that we're awesome

  • 50 BEST STARTUPS TO WORK FOR IN CHICAGO, IL 2024
  • 100 BEST PLACES TO WORK IN CHICAGO, IL 2024
  • 50 BEST STARTUPS TO WORK FOR IN THE US 2024
  • Glassdoor
  • G2
  • Nextpoint Culture
  • Capterra

Benefits and Perks

  • Compensation is competitive and commensurate with experience
  • Flexible In Office Schedule (4 days in-person)
  • PPO Health Plan, Dental and Vision
  • Health, Dependant, and Transit FSA
  • Generous PTO Policy & Paid Holidays

(Other PTO perks: Flexible Summer Hours, Quarterly Mental Health Days, 2 Floating Holidays)

  • Annual professional development stipend
  • Monthly flexible benefit stipend
  • 401k plan & match
  • Free in-office lunch three days a week and a stocked kitchen and bar
  • And more

About the Role
As an eDiscovery Project Manager you will play an important role in managing the overall direction, coordination, implementation, execution, and completion of specific client-related eDiscovery projects ensuring consistency with company strategy, commitments and goals. As the client's contact and advocate within Nextpoint, you will be a key part in developing and nurturing these important relationships to maintain client satisfaction.
This is a great opportunity for a process and people oriented individual with a background in using eDiscovery software and project management. Someone with excellent communication skills, a passion for customer service, and first-class organizational abilities will thrive in this role. As the liaison between the end client and the Nextpoint team, you will play an integral role in the future and success of Nextpoint
Qualifications

  • Bachelor's degree required
  • Ability to problem solve and think analytically in a fast-paced environment
  • Strong interpersonal, communication, facilitation and presentation skills
  • Excellent organization and ability to manage multiple projects simultaneously
  • Experience with Zendesk, SalesForce, PowerPoint, Excel and Google Platform a plus
  • Demonstrated ability to establish and maintain effective relationships and partnerships with high profile clients
  • Proven experience in strategic planning and budgeting
  • Legal and/or e-discovery experience preferred
  • Tech savvy and has an interest in learning new software
  • 2+ years of experience as a Project Manager or equivalent roles preferably at a SAAS, technology, e-discovery, or consulting company
  • Self-starter approach to work, with an eagerness to consistently meet and exceed objectives and take on more responsibility
  • Willing to work a hybrid schedule (4 days a week in Chicago Office) or occasional t raveling on site to client
  • Authorized to work in the U.S. for any employer

Responsibilities

  • Work with documents in an eDiscovery database, including organizing, searching, importing, and producing
  • Helping clients understand capabilities of software and service offerings
  • Meet and consult with clients on overall firm or project-specific objectives and develop customized solutions for their needs
  • Lead, plan, communicate and facilitate the definition of project scope, goals, and deliverables to both the client and internal team
  • Define project tasks and resource requirements including coordinating project staff
  • Manage and track project budgets, timelines, and deliverables
  • Constantly monitor and report on progress of the project including hours, expenses and budget burn
  • Evaluate all key project deliverables, as well as final product to ensure traceability of requirements, high quality and client acceptance
  • Continually seeks opportunities to increase client satisfaction and deepen client relationships by building a knowledge of each client's business, organization and objectives
  • Prepare reports detailing project quality, client and team satisfaction, and project success metrics
  • Explain implications of changes to project scope and/or objectives to the client and to the project team
  • Serving as an internal stakeholder for client projects

Equal Opportunity Employer
Nextpoint is an equal opportunity employer. We strive to foster a diverse workplace, actively seeking to recruit, retain and promote people of color and LBGTQ+ candidates. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. If you are interested in our company we encourage you to apply even if you do not see an applicable job description, as we are growing fast and are always on the lookout for high performing, curious, entrepreneurial-minded individuals to join our team